Closing Store Manager

Pete's Fresh Market • Oak Park, IL

3d • $20 - $22

About The Position

The Closing Store Manager oversees store operations during evening hours, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing. The role requires leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced retail environment. The manager is expected to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

The position supervises evening associates across departments, supports efficient operations and store readiness for the next business day, and completes closing tasks according to the Action Card Closing Manager checklist. It also involves overseeing cash handling and end-of-day reporting, monitoring inventory, supporting scheduling and labor management as directed, and ensuring food safety, sanitation, workplace safety, and security procedures are followed.

This role involves physical work, including standing and walking; frequent reaching, bending, grasping, and manipulation; lifting and carrying objects weighing 5 to 40 pounds and occasionally more than 40 pounds; and pushing or pulling objects. The employee may work in wet or dry conditions and in temperatures below 32°F, between 32°F and 40°F, and above 90°F, and may be exposed to FDA-approved cleaning chemicals. Tools and equipment include knives, box cutters, electric pallet jacks, and other heavy machinery. Reasonable accommodations may be made in accordance with applicable disability laws.

All closing shifts. Starting hourly rates are at least the local minimum wage and vary by location, experience, and qualifications. Suburban and City of Chicago stores list an hourly rate of $20–$22. All positions are eligible for overtime, and some positions have guaranteed overtime available.

Requirements

• At least 2 years of experience in retail grocery operations or a similar role.
• Valid Food Handler Certification.
• Leadership and team development skills.
• Customer service, problem-solving, and decision-making skills.
• Time management, organization, and attention to detail.
• Cash management and conflict resolution skills.
• Clear documentation skills.
• Proficiency with technology, including LOC, Apps, Microsoft Outlook, Word, Excel, and SharePoint.
• Effective communication and strong interpersonal skills.
• Excellent fluency in English.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Ability to perform the physical tasks and work in the conditions described for the role.

Nice To Haves

• College degree, or equivalent experience in a retail store operations environment.
• Command of the Spanish language.

Responsibilities

• Supervise and lead evening store associates across all departments.
• Provide exceptional customer service and promptly resolve customer concerns.
• Maintain product merchandising, stocking, facing, and cleanliness throughout the store.
• Manage employee performance, provide coaching, and ensure adherence to company policies.
• Coordinate and delegate tasks to prepare the store for the next business day.
• Monitor inventory levels and communicate replenishment needs.
• Oversee cash handling, register reconciliation, and end-of-day financial reporting.
• Complete store closing procedures, including security checks, alarm activation, and facility lock-up.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Respond to operational issues and make decisions to maintain efficient store operations.
• Assist with scheduling and labor management as directed by store leadership.
• Complete the duties and tasks on the Action Card Closing Manager checklist prior to closing.

Benefits

• Health insurance plan, including medical, dental, and vision.
• 401(k) with employer match.
• Supplemental insurance plans, including voluntary life insurance, short-term disability, accident, critical illness, and hospital indemnity insurance.
• Paid vacation.
• Paid lunch break.
• Direct deposit.
• Employee lunch program.
• Overtime eligibility; some positions have guaranteed overtime available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed