Closing Store Manager

Pete's Fresh Market • Lemont, IL

3d • $20 - $22

About The Position

The Closing Store Manager oversees evening store operations, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing. The role requires leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced retail environment. The manager is expected to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

The position includes leading evening associates across departments, maintaining merchandising and cleanliness, managing performance and store readiness, monitoring inventory, overseeing cash handling and end-of-day reporting, and completing security and closing procedures. It also involves maintaining safety and food-handling standards, addressing operational issues, and assisting with scheduling and labor management as directed by store leadership.

This role is an all-closing-shifts position. Hourly rates are listed as $20–$22 for both suburban and Chicago stores, with stated annualized earnings of $72,800+ based on a 50-hour, five-day work week. Starting hourly rates will be no less than the local minimum wage and may vary by location, experience, and qualifications. All positions are eligible for overtime, and some positions may have guaranteed overtime.

Requirements

• At least 2 years of experience in retail grocery operations or a similar role.
• Valid Food Handler Certification.
• Thorough and clear documentation skills.
• Proficiency with technology, including LOC, apps, and Microsoft Office applications (Outlook, Word, Excel, and SharePoint).
• Effective communication and strong interpersonal skills.
• Excellent fluency in English.
• Detail orientation, multitasking ability, and solid organizational and project management skills.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Ability to use knives, box cutters, electric pallet jacks, and other heavy machinery.

Nice To Haves

• College degree or equivalent experience in a retail store operations environment.
• Command of Spanish.

Responsibilities

• Supervise and lead evening store associates across all departments.
• Provide exceptional customer service and promptly resolve customer concerns.
• Maintain product merchandising, stocking, facing, and store cleanliness.
• Manage employee performance, provide coaching, and ensure adherence to company policies.
• Coordinate and delegate tasks to prepare the store for the next business day.
• Monitor inventory levels and communicate replenishment needs.
• Oversee cash handling, register reconciliation, and end-of-day financial reporting.
• Complete closing procedures, including security checks, alarm activation, and facility lock-up.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Respond to operational issues and make decisions to maintain efficient store operations.
• Assist with scheduling and labor management as directed by store leadership.
• Review and complete the Action Card Closing Manager checklist and required closing duties.

Benefits

• Health insurance plan, including medical, dental, and vision.
• 401(k) with employer match.
• Supplemental insurance plans, including voluntary life, short-term disability, accident, critical illness, and hospital indemnity insurance.
• Paid vacation.
• Paid lunch break.
• Direct deposit.
• Employee lunch program.
• Overtime eligibility; some positions have guaranteed overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed