Closing Store Manager

Pete's Fresh Market • New Lenox, IL

6d • $20 - $22

About The Position

The Closing Store Manager oversees store operations during evening hours, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing. The role requires leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced retail environment. The manager is expected to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

The position supervises associates across departments, handles customer concerns, maintains merchandising and cleanliness, supports staff performance and policy compliance, and coordinates tasks to prepare the store for the next business day. Responsibilities also include monitoring inventory, overseeing cash handling and end-of-day reporting, completing security and lock-up procedures, maintaining safety and food standards, addressing operational issues, and assisting with scheduling and labor management as directed.

This role requires a minimum of two years’ experience in retail grocery operations or a similar role and a valid Food Handler Certification. A college degree is preferred, or equivalent experience in retail store operations. The work involves frequent physical activity, lifting and moving items, operating tools and equipment, exposure to cleaning chemicals and varied temperatures, and working in wet and dry conditions. The schedule is flexible and includes weekends and holidays as needed; shifts are closing shifts. Hourly pay is listed as $20–$22 for both suburban and Chicago stores, with all positions eligible for overtime.

Requirements

• Minimum of 2+ years of experience in retail grocery operations or a similar role.
• Valid Food Handler Certification.
• Leadership and team development skills.
• Customer service excellence.
• Problem-solving and decision-making skills.
• Time management and organization skills.
• Cash management skills.
• Attention to detail and conflict resolution skills.
• Thorough and clear documentation skills.
• Proficiency with technology, including LOC, Apps, Microsoft Outlook, Word, Excel, and SharePoint.
• Effective communication and strong interpersonal skills.
• Excellent fluency in English.
• Detail orientation, multitasking ability, and solid organizational/project management skills.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Ability to meet the described physical demands and use relevant tools and equipment.

Nice To Haves

• College degree, or equivalent experience in a retail store operations environment.
• Command of the Spanish language.

Responsibilities

• Supervise and lead evening store associates across all departments.
• Ensure exceptional customer service and promptly resolve customer concerns.
• Maintain product merchandising, stocking, facing, and cleanliness throughout the store.
• Manage employee performance, provide coaching, and ensure adherence to company policies.
• Coordinate and delegate tasks to ensure store readiness for the next business day.
• Monitor inventory levels and communicate replenishment needs.
• Oversee cash handling, register reconciliation, and end-of-day financial reporting.
• Conduct store closing procedures, including security checks, alarm activation, and facility lock-up.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Respond to operational issues and make decisions to maintain efficient store operations.
• Assist with scheduling and labor management as directed by store leadership.
• Review and complete the Action Card Closing Manager checklist and required closing duties.

Benefits

• Health insurance plan, including medical, dental, and vision.
• 401(k) with employer match.
• Supplemental insurance plans, including voluntary life, short-term disability, accident, critical illness, and hospital indemnity insurance.
• Paid vacation.
• Paid lunch break.
• Direct deposit.
• Employee lunch program.
• Overtime eligibility; some positions have guaranteed overtime available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed