Closing Store Manager

Pete's Fresh Market • Matteson, IL

6d • $20 - $22

About The Position

The Closing Store Manager oversees store operations during evening hours, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing. The role requires leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced retail environment. As a Pete’s Market team member, the manager is expected to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

The manager leads evening associates across departments, supports efficient operations and readiness for the next business day, monitors inventory and financial closeout, and ensures compliance with food safety, sanitation, and workplace safety standards. The position involves all closing procedures, including security checks, alarm activation, and facility lock-up.

Requirements

• At least 2 years of experience in retail grocery operations or a similar role.
• Valid Food Handler Certification.
• Leadership and team development skills.
• Customer service excellence.
• Problem-solving and decision-making skills.
• Time management and organizational skills.
• Cash management skills.
• Attention to detail.
• Conflict resolution skills.
• Thorough and clear documentation skills.
• Proficiency with technology, including LOC and apps, and Microsoft Office applications including Outlook, Word, Excel, and SharePoint.
• Effective communication and strong interpersonal skills.
• Excellent fluency in English.
• Ability to multitask and demonstrate solid organizational and project management skills.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Ability to perform the stated physical demands and work in the described environments.

Nice To Haves

• College degree or equivalent experience in a retail store operations environment.
• Command of the Spanish language.

Responsibilities

• Supervise and lead evening store associates across all departments.
• Ensure exceptional customer service and promptly resolve customer concerns.
• Maintain product merchandising, stocking, facing, and cleanliness throughout the store.
• Manage employee performance, provide coaching, and ensure adherence to company policies.
• Coordinate and delegate tasks to prepare the store for the next business day.
• Monitor inventory levels and communicate replenishment needs.
• Oversee cash handling, register reconciliation, and end-of-day financial reporting.
• Conduct closing procedures, including security checks, alarm activation, and facility lock-up.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Respond to operational issues and make decisions to maintain efficient store operations.
• Assist with scheduling and labor management as directed by store leadership.
• Complete the store-closing duties and tasks listed in the Action Card Closing Manager checklist.

Benefits

• Medical, dental, and vision health insurance.
• 401(k) with employer match.
• Supplemental insurance plans, including voluntary life, short-term disability, accident, critical illness, and hospital indemnity insurance.
• Paid vacation.
• Paid lunch break.
• Direct deposit.
• Employee lunch program.
• Overtime eligibility; some positions have guaranteed overtime available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed