CLN Scheduler - Heart Center Scheduling - FT - 1st shift

Huntsville Hospital Health System•Huntsville, AL

About The Position

The CLN Scheduler facilitates communication between patients, staff, and physicians. The role schedules hospital outpatient procedures and admissions in a timely and efficient manner. The position is performed in an office environment with frequent patient contact and constant, sometimes interruptive, interaction with others. Work may be stressful at times. Physical demands include sitting for long periods; stooping, bending, and stretching to reach files and supplies; and occasionally lifting files or paper weighing up to 50 pounds. The role requires manual dexterity to use a keyboard, calculator, telephone, copier, and other necessary office equipment, as well as the ability to view and type on computer screens for extended periods. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. Huntsville Hospital describes itself as a locally governed, nonprofit health system serving its communities. The health system offers employees access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and other resources. Eligible employees may receive medical, dental, vision, and life insurance; flexible spending; short- and long-term disability; retirement account options with a 401(k) organization match; student loan reimbursement; on-site training and education opportunities; and employee discounts.

Requirements

High school diploma or GED required.
Knowledge of medical business office procedures and practices.
Knowledge of grammar, spelling, and punctuation for typing patient information.
Skill in operating a computer and photocopy machine.
Ability to speak clearly and concisely and to read, understand, and follow oral and written instructions.
Ability to establish and maintain effective working relationships with patients, employees, supervisors, physicians, and the public.
Knowledge of the organization’s policies and procedures.
Effective work habits, including regular attendance, teamwork, initiative, dependability, and promptness.
Ability to sit for long periods and to stoop, bend, stretch, and occasionally lift files or paper weighing up to 50 pounds.
Manual dexterity and ability to view and type on computer screens for long periods; vision correctable to 20/20 and hearing in the normal range for telephone contacts.

Nice To Haves

Prefer one year of work experience, preferably in a medical office setting.
Knowledge of medical terminology is desirable.

Responsibilities

Facilitate communication between patients, staff, and physicians.
Schedule hospital outpatient procedures and admissions in a timely and efficient manner.
Operate a computer, telephone, calculator, photocopy machine, and other necessary office equipment.
Answer telephone calls in a pleasant and helpful manner and communicate clearly.
Type patient information accurately.