CLINIC LEAD

Colusa Medical Center • Arbee, CA

5d • $24 - $26

About The Position

The Clinics Lead oversees the daily operations and administration of a Rural Health Clinic, supporting efficient delivery of healthcare services in accordance with regulatory requirements and the clinic’s mission to provide high-quality care to rural communities. The role combines clinical leadership, administrative management, staff development, quality improvement, patient safety, and community outreach.

The position is full-time and non-exempt, and reports to the Clinics Manager. It requires a high school graduate or equivalent, plus related experience and/or training or an equivalent combination of education and experience. The posting also specifies qualification through either Medical Assistant experience with at least one year in a lead role or a bachelor's degree in a related field.

Work demands include frequent standing and walking, use of arm, leg, and back muscles, and lifting or carrying. Patient-care positions may require lifting patients with or without assistance. The work environment may include hot, cold, or wet surroundings, chemicals, outdoor work, radiation sources, communicable diseases, and hazardous waste materials.

Requirements

• High school graduate or equivalent.
• Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Medical Assistant with at least one year of experience as a lead, or a bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field.
• Strong understanding of healthcare regulations, reimbursement systems, and quality improvement principles.
• Excellent interpersonal, communication, and organizational skills.
• Ability to lead and motivate a diverse team in a dynamic healthcare environment.
• Proficiency with electronic health record systems and healthcare management software; ability to use a wide variety of computer systems effectively.
• Familiarity with telephones and personal computers.
• Ability to read and interpret documents such as safety rules and policy and procedure manuals.
• Ability to read and write English and speak effectively before groups of customers or employees.
• Excellent customer service skills.
• Ability to work flexible hours as needed to accommodate clinic operations.
• Commitment to confidentiality and professionalism.
• Willingness to participate in continuing education and professional development activities.

Responsibilities

• Provide leadership and support to clinical staff, including physicians, nurse practitioners, and medical assistants.
• Ensure adherence to clinical protocols, guidelines, and best practices.
• Monitor patient flow and clinic operations to improve efficiency and patient satisfaction.
• Oversee scheduling, billing, and medical records management.
• Implement and enforce policies and procedures to comply with healthcare regulations, including HIPAA and Medicare guidelines.
• Collaborate with the billing department to maximize reimbursement and ensure accurate coding and billing.
• Recruit, train, and mentor clinical and administrative staff.
• Conduct performance evaluations and provide feedback to support staff development.
• Foster teamwork, open communication, and continuous learning.
• Lead quality improvement initiatives to enhance clinical outcomes and patient safety.
• Monitor and analyze clinical data, identify areas for improvement, and implement corrective actions.
• Ensure compliance with infection control protocols and patient safety standards.
• Act as a liaison between the clinic and community, promote healthcare services, and address community health needs.
• Develop and maintain relationships with patients, community organizations, local stakeholders, and healthcare partners.
• Conduct hospital business ethically and lawfully and report knowledge of real or potential fraud or abuse according to the CRMC Code of Conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager