Clinical Workflow and Training Specialist

VetsEZ•Jackson, MS

1d•Onsite

About The Position

VetsEZ is seeking a Clinical Workflow and Training Specialist for a Mississippi-based opportunity supporting implementation and operation of a statewide Health Information Exchange (HIE) and development of a Health Data Utility (HDU). The role designs practical clinical workflows and delivers training to help healthcare participants adopt HIE services. The opportunity is contingent upon contract award. The candidate must be based in Mississippi and available for frequent onsite travel to healthcare organizations throughout the state. An employee or consulting engagement may be considered.

Requirements

Bachelor’s degree in health informatics, nursing, education, a clinical discipline, or a related field.
5+ years of relevant experience, with demonstrated experience across the responsibilities outlined above.
Experience in clinical workflow analysis, clinical informatics, or healthcare systems implementation.
Experience developing and delivering healthcare technology or clinical systems training.
Knowledge of EHR workflows, healthcare delivery processes, and clinical adoption practices.
Ability to translate clinical needs into functional requirements and practical instructional materials.
Strong facilitation, presentation, documentation, and multidisciplinary collaboration skills.
U.S. citizenship is required.
Selected candidates must successfully complete a background check.
Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.
Must be based in Mississippi and available for frequent onsite travel throughout the state.

Nice To Haves

Clinical practice background, informatics certification, or healthcare education credential.
HIE portal, quality measure, or rural healthcare experience.
Experience with instructional design tools and learning management systems.

Responsibilities

Assess clinical workflows and identify opportunities to integrate HIE information into everyday care.
Document current and future EHR workflows, clinical use cases, and patient safety considerations.
Develop role-based training plans linked to the workflows and services being implemented.
Deliver onsite and virtual participant training, portal education, and adoption support.
Create job aids, on-demand learning resources, and quick-reference materials for clinical users.
Support testing and go-live, evaluate training and adoption outcomes, and improve workflows and learning content.
Take on additional tasks and responsibilities as needed to support team objectives and ensure project success.