Clinical Workflow Coordinator - Hybrid

RadNet • Bakersfield, CA

7d • Hybrid

About The Position

The Clinical Workflow Coordinator observes and documents existing workflows, identifies opportunities for improvement, and recommends solutions that support company goals and efficient clinical operations. The role partners with onsite management to review and implement workflows, policies, and processes that improve efficiency and system functionality. It maintains records of workflow activities, including changes, recommendations, and resolutions from site visits, and participates in or leads projects identified by the Strategic Initiatives Project Manager. The coordinator also trains staff on new and existing workflows and supports the Clinical Operations Team and Regional and Site Operations Management, including Northern California and East Coast Operations as needed. The position provides responsive customer service to imaging centers and their stakeholders. The posting describes the position as hybrid.

Requirements

• Proven experience in workflow coordination and/or administrative support.
• Working knowledge of Microsoft Office products.
• Strong time-management skills and the ability to prioritize and meet competing deadlines.
• Ability to work independently and effectively as part of a team with a variety of healthcare specialists.
• Strong communication, analytical, problem-solving, and presentation skills.
• Sound judgment and professionalism in all situations.
• Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• Structured work approach, ability to understand complex problems, and ability to prioritize in a fast-paced environment.
• Passion for patient care.

Nice To Haves

• Previous experience at a site and/or in scheduling.

Responsibilities

• Observe existing workflows, document findings, and recommend solutions to management to meet company goals.
• Identify opportunities for process improvement and optimization.
• Partner with onsite management to review and implement workflows, policies, and processes that promote efficiency and increase system functionality.
• Maintain accurate records of workflow activities, including changes, recommendations, and resolutions from site visits.
• Participate in or lead projects identified by the Strategic Initiatives Project Manager; projects may affect one site or be companywide.
• Train staff on newly established and existing workflows.
• Support and work closely with the Clinical Operations Team and Regional and Site Operations Management, including Northern California and East Coast Operations as needed.
• Respond promptly to inquiries, provide assistance, and recommend solutions to meet center needs.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at any company imaging center for the employee and their immediate family.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed