Legal Workflow Coordinator - 3rd Shift (Hybrid)

RR Donnelley•Phoenix, AZ

9d•Hybrid

About The Position

RRD is seeking a Legal Workflow Coordinator to serve as the primary point of contact for incoming requests to the department. This role involves managing various word processing-related projects such as formatting, proofreading, editing, styling, printing, and converting documents to images (PDF). The coordinator will also be responsible for analyzing requests, directing them to the appropriate resources, and ensuring timely delivery of projects. This position requires strong clerical administrative experience, particularly in MS Word, and offers a hybrid work model after probation. The training period for this role is Monday - Friday, 9 AM - 5 PM for 6 weeks. After completing a 90-day probation period, the role transitions to a hybrid schedule with 3 days onsite and 2 days remote. The primary work schedule is Sunday - Thursday, 11:00 PM - 7:30 AM, with a shift differential. The role also involves performing other related duties and assisting with special projects as assigned, while maintaining thorough knowledge of all firm-supported software packages.

Requirements

Must be able to commute to Phoenix, AZ
Must have strong clerical administrative experience formatting in MS Word
Ability to work in a fast-paced environment and meet pressing deadlines
Ability to produce quality work product
Minimum typing speed of 60 wpm with 95% accuracy
Excellent verbal and written communication skills
Flexibility to work overtime as required
High school diploma or equivalent required
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
Prior document processing experience in a team environment

Nice To Haves

Bachelor's degree or 2+ years of legal experience preferred
Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
Knowledge of legal terminology preferred but not required
Transcription experience a plus

Responsibilities

Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
Coordinate, assign, distribute, prioritize, track and expedite workload to the department
Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
Direct requests to proper resources and coordinate with local and off-site office services
Assist with proofreading tasks and quality control analysis during heavy volume periods
Deliver projects within a reasonable, negotiated timeframe
Perform other related duties and assist with special projects as assigned
Maintain thorough knowledge of all firm-supported software packages
Other duties as assigned