Clinical Trial Scheduler - Clinical Experience Preferred – Onsite, Nashville TN

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

The Clinical Trial Scheduler coordinates and manages patient appointments for ongoing clinical research studies. The role ensures visits, scans, and procedures are scheduled accurately and efficiently in accordance with study protocols. The scheduler serves as a key point of contact for patients, nurses, and clinical teams to support smooth workflows and timely study operations. The position also provides administrative support, which may include scheduling, travel booking, expense processing, purchasing, coordinating data collection and submission, preparing reports and documentation, and maintaining accurate records. Additional duties may be assigned. The role is onsite in Nashville, Tennessee, with hours Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.

Requirements

High school diploma or GED.
Two years of relevant work experience.
Strong multitasking ability to manage multiple tasks, patients, and scheduling priorities in a fast-paced environment.
Comfort using multiple computer systems, applications, and screens, and adapting to new technologies and workflows.
Ability to identify urgent or time-sensitive needs and adjust schedules efficiently.
The posting lists experience coordinating patient appointments, procedures, and provider schedules, ideally in a clinical or hospital setting, among its preferred skills and experience.

Nice To Haves

Experience coordinating patient appointments, procedures, and provider schedules, ideally in a clinical or hospital setting.
Experience working in healthcare, outpatient clinics, hospital departments, or similar patient-focused environments.
Experience supporting nurses, providers, or research teams with appointment coordination and workflow management.
EPIC scheduling experience, including appointment management and patient communication.
Patient-facing experience and strong customer-service skills, in person or by phone.
Experience in a PSS (Patient Services Specialist) or similar administrative patient-support role.
Clinical trials experience, including familiarity with research workflows, protocol-driven scheduling, and coordinating visits for study participants.

Responsibilities

Coordinate and manage patient appointments for ongoing clinical research studies, including visits, scans, and procedures, in accordance with study protocols.
Serve as a point of contact for patients, nurses, and clinical teams to support smooth workflow and timely study operations.
Provide administrative support, which may include scheduling, booking travel, processing expenses, and purchasing.
Compile, coordinate, and assist with the collection, processing, and submission of data.
Prepare reports and other documentation as requested by the area.
Create and maintain accurate documents and records.
Perform other duties as assigned.