Clinical Trial Scheduler - Clinical Experience Preferred – Onsite, Nashville TN

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

The Clinical Trial Scheduler coordinates and manages patient appointments for ongoing clinical research studies. The role ensures that visits, scans, and procedures are scheduled accurately, efficiently, and in accordance with study protocols. The scheduler serves as a key point of contact for patients, nurses, and clinical teams, supporting smooth workflows and timely study operations. This position performs administrative support that may include scheduling, travel booking, expense processing, and purchasing; assists with collecting, processing, and submitting data; prepares reports and other requested documentation; and creates and maintains accurate documents and records. Additional duties may be assigned. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, onsite in Nashville, Tennessee.

Requirements

High school diploma or GED.
Two years of relevant work experience.
Demonstrated ability to manage multiple tasks, patients, and scheduling priorities in a fast-paced environment.
Comfort navigating multiple computer systems, applications, and screens, and adapting to new technologies and workflows.
Ability to identify urgent or time-sensitive requests and adjust schedules efficiently.
The position description lists novice-level data verification, clerical/administrative work, calendar maintenance, and document management capabilities, and fundamental awareness of financial processes and human resources policies and procedures.

Nice To Haves

Experience coordinating patient appointments, procedures, and provider schedules, ideally in a clinical or hospital setting.
Experience working in healthcare, outpatient clinics, hospital departments, or similar patient-focused settings.
Experience supporting clinical staff, such as nurses, providers, or research teams, with appointment coordination and workflow management.
Proficiency using EPIC for scheduling, appointment management, and patient communication.
Patient-facing experience and strong customer-service skills, including interacting with patients in person or by phone.
Previous experience in a Patient Services Specialist (PSS) or similar administrative patient-support role.
Familiarity with clinical research workflows, protocol-driven scheduling, and coordinating visits for clinical study participants.

Responsibilities

Coordinate and manage patient appointments for ongoing clinical research studies.
Schedule study visits, scans, and procedures accurately, efficiently, and in accordance with study protocols.
Serve as a point of contact for patients, nurses, and clinical teams to support smooth workflow and timely study operations.
Provide administrative support, which may include scheduling, booking travel, expense processing, and purchasing.
Compile, coordinate, and assist with the collection, processing, and submission of data.
Prepare reports and other documentation as requested.
Create and maintain accurate documents and records.
Perform additional duties as assigned.