Administrative Business Process Manager - Onsite Nashville, TN

Vanderbilt University Medical Center•Nashville, TN
•Onsite

About The Position

The Administrative Business Process Manager provides operational, onboarding, systems, and administrative support for the Perioperative (Periop) and Perioperative Education teams. The role supports employee onboarding, access management, training coordination, records management, and process support to help ensure smooth day-to-day departmental operations. It is also responsible for supporting a positive experience for new employees and ensuring operational processes are executed accurately and efficiently. The position manages departmental business functions, supports effective operations through program development and process improvement, and coordinates processes across functions. It contributes to strategic goals by collecting and evaluating information, developing recommendations, communicating decisions, collaborating with colleagues, and preparing communications such as presentations, proposals, policies, procedures, and business summaries. The role is based onsite in Nashville, Tennessee.

Requirements

  • Bachelor's degree.
  • Three years of relevant work experience.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to work independently and manage assigned responsibilities with minimal supervision.
  • Ability to manage multiple priorities in a fast-paced healthcare or operational environment.
  • Strong written and verbal communication skills.

Nice To Haves

  • Strong Microsoft Excel skills, including spreadsheet management, tracking, reporting, and data organization.
  • Experience using SharePoint for document management, collaboration, and information sharing.
  • Experience with REDCap or a similar database, survey, workflow, or access management system.
  • Experience supporting healthcare operations, education programs, or clinical departments.
  • Experience coordinating employee onboarding, orientation, or training activities.

Responsibilities

  • Provide operational, onboarding, systems, and administrative support for the Perioperative and Perioperative Education teams.
  • Support employee onboarding, access management, training coordination, and records management.
  • Support the smooth day-to-day operation of departmental functions and help ensure processes are completed accurately and efficiently.
  • Develop and manage programs, improve processes, and coordinate processes across functions to support effective operations.
  • Manage and support business functions within the department.
  • Support achievement of strategic goals and apply strategic elements effectively.
  • Collect data, evaluate information, present options and recommendations, communicate decisions, and collaborate with the team.
  • Develop communications supporting strategic and operational improvement plans, including presentations, proposals, policies, procedures, and business summaries.

Benefits

  • The benefits package may include health, disability, retirement, and/or wellness offerings.
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