Clinical Trial Navigator II

Javara•Savannah, GA

11d

About The Position

The Clinical Trial Navigator II leads enrollment and patient navigation for multiple clinical studies, based on study complexity and enrollment goals, and may provide guidance to other Clinical Trial Navigators across Javara for a single study. The role focuses on improving the patient experience without compromising safety, delivering excellent customer service to patients, participants, healthcare partners, investigators, sponsors, and vendors, and supporting study and site success. The position executes enrollment plans, identifies and screens potential participants, contributes to retention strategies, and helps develop recruitment approaches, including community engagement. It also supports accurate study data and documentation, informed consent, protocol-compliant patient visits, research-team education, and clinical and laboratory procedures. The employee must follow applicable SOPs, Good Clinical Practices, protocols, OSHA requirements, PPE practices, and other regulatory requirements.

Requirements

Associate or bachelor's degree in a related field, or equivalent industry experience.
At least 2 years of clinical research experience, including hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.

Responsibilities

Improve the patient experience without compromising safety.
Provide excellent customer service to patients and participants, healthcare partners and practice staff, investigators, sponsors, and vendors.
Lead enrollment for multiple clinical studies according to site-specific needs, owning enrollment plans and strategies to meet or exceed expectations.
Serve, as needed, as a lead Clinical Trial Navigator across Javara for a single study, supporting and guiding other assigned navigators.
Execute study enrollment plans by identifying and contacting potential participants and screening them for suitable studies.
Support enrollment goals through patient retention strategies and relationships with local communities.
Contribute creative approaches to patient recruitment and retention, including community engagement.
Maintain scientific integrity and accurately record source data, patient visit data, CTMS and electronic reporting system data, sponsor case report forms, and timely query resolution.
Keep study documentation current and audit ready, including reporting adverse events and investigational product deviations.
Follow SOPs, GCPs, protocols, OSHA requirements, proper PPE practices, and other regulatory authority requirements.
Conduct and document the informed consent process.
Inform and educate research team and healthcare system staff about study procedures, including investigational product dosing and monitoring.
Coordinate and schedule patient visits and conduct visits according to protocols.
Assist with implementing updated processes and procedures to improve internal and external stakeholder experiences.
Communicate and escalate issues appropriately to support responsiveness and resolution with healthcare partners and other external stakeholders.
Perform clinical and laboratory skills, including therapeutic-area-specific procedures, obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the ongoing impact of the role on study and site success.
Demonstrate Javara’s core values, including teamwork, collaboration, and cultivating relationships with healthcare system representatives.
Perform additional tasks as assigned.