Clinical Trial Navigator I

Javara•Stephenville, TX

About The Position

As a Clinical Trial Navigator I with Javara, you will coordinate and administer clinical trials and report to the Manager of Site Operations and the Principal Investigator or designee. You will contribute to patient enrollment across a variety of trials and implement and coordinate study procedures, guided by the principle of research participant safety. The role includes leading enrollment activities for at least one study, carrying out study enrollment plans, coordinating participant visits, maintaining accurate study data and documentation, supporting patient retention, and performing clinical and laboratory procedures. You will work with patients, investigators, healthcare partners, sponsors, vendors, and other stakeholders while following applicable protocols, SOPs, Good Clinical Practices, OSHA requirements, and regulatory requirements. The position operates in a professional environment with usually light to moderate noise. It may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina. A drug screen and background check are required before employment. Javara is an integrated research organization that integrates clinical research within the healthcare ecosystem. The company provides equal employment opportunities and prohibits discrimination and harassment as described in its statement.

Requirements

  • Associate or bachelor's degree in a related field, or equivalent industry experience.
  • At least 1 year of experience in healthcare or a related field that includes hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.

Responsibilities

  • Improve the patient experience without compromising safety.
  • Provide excellent customer service to patients and participants, healthcare partners and practice investigators, sponsors, and vendors.
  • Lead at least one clinical study as its Clinical Trial Navigator, owning the enrollment plan and strategies to achieve or exceed expectations.
  • Execute enrollment plans by identifying and contacting potential participants, screening them, and enrolling them in suitable studies.
  • Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
  • Contribute to patient retention strategies and build relationships within local communities to support enrollment goals.
  • Maintain scientific integrity and accurately record source data, including patient visit data in source records, CTMS, electronic reporting systems, and sponsor case report forms; resolve queries in a timely manner.
  • Keep study documentation current and audit ready, including reporting adverse events and deviations involving investigational products.
  • Follow SOPs, GCPs, study protocols, OSHA requirements, proper PPE use, and other regulatory requirements.
  • Conduct and document the informed consent process.
  • Inform and educate the research team and healthcare system staff about study procedures, including investigational product dosing and monitoring requirements.
  • Coordinate and schedule patient visits and conduct visits according to study protocols.
  • Communicate and escalate issues appropriately to support responsiveness and resolution with healthcare partners and other external stakeholders.
  • Perform clinical and laboratory skills, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
  • Consider the immediate impact of the role on clinical trials and demonstrate Javara’s core values, including teamwork, collaboration, and cultivating relationships with healthcare system representatives.
  • Perform additional tasks as assigned.
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