Clinical Trial Navigator I

Javara•Winston Salem, NC

About The Position

The Clinical Trial Navigator I leads enrollment for at least one clinical study, developing and executing enrollment strategies to meet study goals. The role identifies, contacts, and screens potential participants, supports retention, coordinates study visits, and works to provide a safe, positive patient experience. It maintains accurate study data and audit-ready documentation, conducts informed consent, and follows study protocols and applicable regulatory requirements. The position also performs clinical and laboratory tasks, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples. The role operates in a professional environment with light to moderate noise and may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, NC. Drug screening and a background check are required before employment.

Requirements

Associate degree or bachelor's degree in a related field, or equivalent industry experience.
At least 1 year of experience in healthcare or a related field that includes hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.
Ability to meet the physical demands of the position, including regularly using hands to reach, handle, or feel objects, tools, or controls; talking and hearing; and occasionally lifting or moving up to 25 pounds.
Ability to travel up to 30% regionally, with occasional travel to other regions or Javara headquarters in Winston-Salem, NC.
Successful completion of a drug screen and background check.

Responsibilities

Provide excellent customer service to patients, participants, healthcare partners, investigators, sponsors, and vendors while prioritizing patient safety and experience.
Lead enrollment for at least one clinical study by owning its enrollment plan and strategies.
Execute study enrollment plans by identifying and contacting potential participants and screening them for suitable studies.
Build effective working relationships with colleagues, patients, investigators, and internal and external clinical trial partners.
Support enrollment goals through patient retention strategies and relationships within local communities.
Maintain scientific integrity and accurate source data, including patient visit data, CTMS and electronic reporting system records, sponsor case report forms, and timely query resolution.
Keep study documentation current and audit ready, including reporting adverse events and investigational product deviations.
Follow SOPs, GCPs, study protocols, OSHA requirements, PPE practices, and other regulatory requirements.
Conduct and document the informed consent process.
Educate research team members and healthcare system staff about study procedures, including investigational product dosing and monitoring requirements.
Coordinate and schedule patient visits and conduct visits in accordance with study protocols.
Communicate and escalate issues appropriately to support responsiveness and resolution with healthcare partners and other external stakeholders.
Perform clinical and laboratory tasks, including therapeutic-area-specific procedures, obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
Consider the immediate impact of the role on clinical trials and demonstrate core values, including teamwork, collaboration, and cultivating relationships with healthcare system representatives.
Perform additional tasks as assigned.