Clinical Trial Navigator I

Javara • Silver Spring, MD

1d

About The Position

The Clinical Trial Navigator I leads at least one clinical study, owning its enrollment plan and strategies. The role identifies and contacts potential participants, screens and enrolls them in suitable studies, supports patient retention, coordinates study visits, and works with patients, investigators, healthcare partners, sponsors, vendors, and internal colleagues. The position also maintains accurate study data and audit-ready documentation, supports informed consent and research-team education, and performs clinical and laboratory procedures. The role requires adherence to study protocols, standard operating procedures, Good Clinical Practices, OSHA requirements, and other regulatory requirements. The position operates in a professional environment with usually light to moderate noise and may require up to 30% regional travel, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina. A drug screen and background check are required before employment.

Requirements

• Associate degree or bachelor’s degree in a related field, or equivalent industry experience.
• At least 1 year of experience in healthcare or a related field, including hands-on clinical functions such as obtaining vital signs, performing EKGs, and phlebotomy.
• Ability to perform the essential functions of the position, with reasonable accommodations where applicable.
• Ability to travel regionally up to 30%, with occasional travel to other regions or Javara headquarters in Winston-Salem, North Carolina.
• Pass a pre-employment drug screen and background check.

Responsibilities

• Provide a safe, positive patient and participant experience and excellent customer service to patients, healthcare partners, investigators, sponsors, and vendors.
• Lead at least one clinical study by owning its enrollment plan and strategies.
• Execute study enrollment plans by identifying and contacting potential participants, screening them, and enrolling them in suitable studies.
• Build effective working relationships with colleagues, patients, investigators, and internal and external clinical-trial partners.
• Support enrollment goals through patient-retention strategies and relationships within local communities.
• Maintain scientific integrity and accurately record source data, patient visit data, CTMS and electronic reporting system information, sponsor case report forms, and query resolutions.
• Keep study documentation current and audit ready, including reporting adverse events and investigational-product deviations.
• Follow SOPs, GCPs, study protocols, OSHA requirements, PPE practices, and other regulatory requirements.
• Conduct and document informed-consent processes.
• Inform and educate research-team and healthcare-system staff about study procedures, including investigational-product dosing and monitoring requirements.
• Coordinate and schedule patient visits and conduct visits according to study protocols.
• Communicate and escalate issues as appropriate to support responsiveness and resolution with healthcare partners and external stakeholders.
• Perform clinical and laboratory tasks, including obtaining vital signs, phlebotomy, EKGs, and collecting, processing, and shipping bodily samples.
• Contribute to teamwork and collaboration and cultivate relationships with healthcare-system representatives.
• Perform additional tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree