Clinical Training Specialist

Distalmotion SA•Phoenix, AZ

19h•Hybrid

About The Position

The Clinical Training Specialist is a key member of the US Training team. This role is responsible for delivering clinical education to surgeons, nurses, and reprocessing technicians, as well as onboarding and certifying new Clinical Sales Specialists. The position also manages the operations of one or more US training centers. The Clinical Training Specialist ensures that both internal and external stakeholders develop the knowledge and skills needed to use DEXTER safely and effectively and to deliver an outstanding customer experience. This is an exciting time to join Distalmotion, as we are increasingly expanded our US clinical indications and training a growing number of surgeons across the US. We hope you will consider joining our team!

Requirements

Bachelor’s degree
5+ years’ experience in medical device training
Background in MedTech environment; laparoscopy and/or robotic experience is a plus
Excellent communication, presentation, and facilitation skills
Strong interpersonal and relationship-building abilities
Exceptional planning, organizational, and problem-solving skills
Ability to work effectively and to be creative and flexible under tight deadlines
Self-motivated and able to work independently while collaborating with cross-functional teams
Up to 50% US domestic travel during most of a calendar year required
Ability to stand and work in operating room environments, including extended surgical procedures when needed
Valid driver’s license and ability to travel to customer sites

Nice To Haves

Background in MedTech environment; laparoscopy and/or robotic experience is a plus

Responsibilities

Conduct training sessions for new Surgeons, Nurses, and Reprocessing Technicians, both in dry lab and wet lab settings, as well as on-site at the Center for the Future of Surgery (CFS) lab in San Diego as well as other centers as needed
Compliantly customize training materials and methods to meet the specific needs of different stakeholders
Deliver internal training programs to onboard and certify new Clinical Sales Specialists, ensuring they are equipped with the knowledge and skills required for their roles
Oversee the certification process, assessing and evaluating trainees' performance
Manage the CFS training center (and others as needed) relationship with owners, internal & external stakeholders including stock, logistics, and maintenance
Conduct training sessions using different modalities (porcine, cadaveric, inanimate, etc)
Plan and execute refresher training programs to ensure that stakeholders' knowledge and skills remain up to date
Perform continuous training to ensure all stakeholders have optimal skills and knowledge
Collaborate with cross-functional teams to understand training requirements and align training delivery with customer needs and company goals
Build strong relationships with internal and external stakeholders to foster a culture of continuous learning and improvement
Maintain accurate records of training activities, attendance, and performance assessments
Prepare regular reports on training outcomes and provide insights for improvement
Obtain necessary vendor credentialing to access the operating room in a variety of hospitals, ASCs, or wherever DEXTER procedures are performed
Provide technical support on the DEXTER Robot to surgeons, when necessary