Clinical Training Specialist III (4326)

DM CLINICAL RESEARCH GROUP•Houston, TX

4d•Onsite

About The Position

The Clinical Training Specialist III is part of the Business Operations Department. This role involves collaborating with all departments to identify essential skills, designing methods to assess employee performance, and developing improved training materials based on these assessments. The specialist will work with various teams to deliver training programs, conduct new hire clinical orientation, and provide ongoing training based on performance evaluations, career development plans, and management directives. They will also create and deliver training based on quality control, quality assurance, and organizational data trends, manage and coordinate training materials, and collaborate with cross-functional teams to maintain and update training content. The role requires ensuring standardized clinical procedures across sites, participating in team meetings, coordinating in-person mentoring, and conducting webinars for study-specific training and protocol changes. Additionally, the specialist will liaise with other training specialists, assist with internal staff training sessions, and complete required certifications like ICH-GCP and IATA in a timely manner. A working knowledge of FDA regulations, GCP/ICH guidelines, clinic SOPs, and individual protocols is necessary. The role involves identifying training needs with leadership, organizing training interventions, and managing training across learning management systems.

Requirements

BA/BS in health, life sciences or similar field or four years of experience in clinical trials research setting may substitute.
Minimum two years of clinical trials research training and/or presentation experience.
Comprehensive knowledge of and proficiency using electronic data capture systems and an ability to learn new software quickly.
Proven ability to use sound judgment and diplomacy while interacting with staff and participating study sites.
Ability to lead and teach cross-functional groups and site personnel.
Proficiency in Google Workspace.
Proficiency in LMS.
Excellent written and oral communication skills.
Strong interpersonal and collaboration skills.
Ability to learn and adopt new software and programs to conduct duties and responsibilities.

Nice To Haves

Foreign Medical Doctor Degree Preferred.

Responsibilities

Collaborates with the HR, Organizational Development, QACE, Site Operations and other teams to deliver training programs to site staff.
Delivers new hire clinical orientation to employees upon their completion of HR driven onboarding.
Conducts ongoing training efforts for staff based on needs found in performance evaluations, career development plans, performance improvement plans and other plans set by management.
Creates and delivers ongoing training based on QC, QA and organization data/deviation trends as well as monitoring report trends.
Manages and coordinates Site DM training materials.
Collaborates with members of the cross functional team to maintain, revise and update training material.
Collaborates with all departments to deliver standardized methods of clinical procedures across sites.
Participates in Clinical Training team and Business Operations meetings and continuing education.
Coordinates in-person mentoring for site employees based on Director, Business Operations requests.
Conducts and coordinates webinars for study-specific training, new initiatives, changes in protocols in collaboration with site management and Business Operations.
Liaises with the Clinical Training & Learning and Development Specialists.
Assists Site Operations in coordinating internal staff training sessions.
Completing all the DMCR-required training, including but not limited to ICH-GCP Certification and IATA certifications on a timely basis.
Works with the Business Operations leadership to identify training needs and organize training interventions to meet quality standards.
Performs other duties as assigned by management.
Manages QMD Training across Paycom LMS and Florence.
Creates and updates training materials based on industry standards and as assigned by department leadership.
Collaborates with Site Operations, QACE, Regulatory, HR and other functional teams to ensure all staff completes mandatory training.