Clinical Trainer (Flex) - Dallas, TX (NP, PA, RNs preferred)

Cynosure, LLC•Dallas, TX

112d

About The Position

The Clinical Trainer is responsible for training new and existing customers on Cynosure products, including product training and support before or after a sale. The role provides product training and retraining, coordinates with sales teams and customers before training visits, and helps ensure customers have the products and accessories needed for successful in-service training. The trainer also responds to clinical questions, contributes to educational materials, documents and tracks visits, and checks email and software applications daily to support timely communication. Extensive travel of up to 80% is required.

Requirements

Bachelor’s degree or equivalent experience in nursing, education, life sciences, or another related field; an RN, LPN, NP, PA, aesthetician, laser technician, or equivalent background is accepted.
Strong interpersonal skills and ability to work with staff at all levels.
Demonstrated problem-solving skills.
Excellent written, oral, and presentation communication skills.
Trustworthiness, respect, and integrity.
Ability to schedule travel efficiently and effectively to maximize time.
A positive, proactive approach to resolving clinical issues or technical problems.
Proficiency in Microsoft Office applications and web tools.
Ability to meet the listed physical demands, including standing, walking, reaching, stooping, kneeling, crouching, or crawling; lifting, pushing, pulling, and carrying products weighing up to 45 pounds; and potential exposure to moving mechanical parts, vibration, moderate noise, hazardous chemicals or other materials, and blood.
Extensive travel, up to 80%.
Valid driver’s license and a vehicle available for work use.

Nice To Haves

Three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.

Responsibilities

Provide training on new products.
Provide product retraining.
Discuss critical account information with the sales team before trainings.
Schedule initial training within the target timeframe of two to three weeks after equipment installation.
Ensure new accounts have ordered necessary products and accessories for a successful in-service, and confirm they have been received at the customer site before the in-service date.
Provide input on updates to educational materials.
Answer customer clinical questions when necessary.
Record, communicate, and track all visits.
Check email and software applications daily to help ensure timely responses.
Embody and deliver the “Exceptional Everyday.”