Clinical Technician

Midwest Vision Partners • Fairlawn, OH

8d

About The Position

The Clinical Technician, also referred to as an Ophthalmic Technician, supports patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, including visual acuity, tonometry, and lensometry. The role also maintains accurate patient notes and records and helps maintain the clinic environment, including sterilization and cleaning.

The schedule is Monday through Friday with no weekends, generally between 7:15 a.m. and 5:00 p.m. with variable start times, plus rotating later nights on Tuesdays in Kent or Stow. The technician must be willing to travel between the Akron Fairlawn, Kent, and Stow offices as needed.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Gather patient information and enter it accurately into the electronic medical records system.
• Explain what patients should expect during visits and communicate delays or other changes.
• Document the patient's chief complaint, present illness, and past medical history.
• Record information in the EMR according to established standards and physician requirements.
• Conduct tests and measure eye muscle function, pupil size, and reactivity.
• Apply eye drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians.
• Safeguard medical records, complete diagnostic and procedure coding, and protect patient confidentiality in accordance with HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
• Stay current with technologies and medications and answer general patient questions.
• Assist team members and complete other special projects as requested.
• Maintain the clinic environment, including sterilization and cleaning.

Benefits

• Competitive wages.
• Robust benefit package including medical, dental, life, and short- and long-term disability insurance.
• Generous paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose, and Progress.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED