Clinical Technician

Midwest Vision Partners • Lansing, MI

6d • Onsite

About The Position

The Ophthalmic Technician participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts them to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, including visual acuity, tonometry, and lensometry. The role also involves maintaining accurate patient charts and records and keeping the clinic environment clean, including sterilization cleaning.

The position is scheduled Monday through Friday, 8:00 AM–5:00 PM, and may require travel to other locations as needed. Mileage reimbursement is available for eligible travel.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.
• Typical experience: 0–3 years; the role is described as entry level.

Nice To Haves

• Experience with electronic medical records (EMR).
• Knowledge of medical terminology.
• Basic knowledge of eye anatomy, disease, symptoms, and ocular medications.

Responsibilities

• Greet patients, explain what to expect during visits, escort them to exam rooms, and communicate delays or other changes.
• Gather patient information and enter it into the electronic medical records system; document chief complaints, present illness, and past medical history according to established standards and physician requirements.
• Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, lensometry, and tests measuring eye muscle function, pupil size, and reactivity.
• Apply eye drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments; prepare patients for sterile procedures in exam or treatment rooms.
• Educate patients about medication administration and physician-directed pre- and post-operative instructions.
• Scribe for physicians as needed.
• Secure and maintain confidential patient records, complete diagnostic and procedure coding, and follow HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain the clinic environment, including sterilization cleaning.
• Stay current with technologies and medications and answer general patient questions.
• Assist team members and complete other special projects as requested.

Benefits

• Competitive wages.
• Medical, dental, life, and short- and long-term disability insurance.
• Paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• Mileage reimbursement for eligible travel.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED