Clinical Technician

Midwest Vision Partners • Akron, OH

6d • Onsite

About The Position

The Clinical Technician, described in the posting as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts them to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician visit, including visual acuity, tonometry, and lensometry. The role also involves maintaining accurate patient charts and records and helping maintain the clinic environment through sterilization and cleaning.

The schedule is Monday through Friday, with no weekends, generally between 7:15 a.m. and 5:00 p.m. with variable start times, plus rotating later nights on Tuesdays in Kent or Stow. The technician must be willing to travel between the Akron Fairlawn, Kent, and Stow offices when needed.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods of time and lift up to 50 pounds.
• Typical experience of 0–3 years; the role is described as entry level.
• Basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
• Ability to maintain patient confidentiality and follow HIPAA requirements.
• Willingness to travel between the Akron Fairlawn, Kent, and Stow offices when needed.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Greet and escort patients, explain what to expect during appointments, and communicate delays or other changes.
• Gather patient information and enter it accurately into the electronic medical records system.
• Document the patient's chief complaint, present illness, and past medical history in accordance with established standards and physician requirements.
• Perform ophthalmic diagnostic tests and procedures, including visual acuity, tonometry, lensometry, and tests of eye muscle function and pupil size and reactivity.
• Apply drops to anesthetize, dilate, or medicate patients' eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians as needed.
• Safeguard medical records, maintain patient confidentiality in accordance with HIPAA requirements, and complete diagnostic and procedure coding.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain the clinic environment, including sterilization and cleaning.
• Stay current with technologies and medications and answer general patient questions.
• Assist team members and complete other special projects as requested.
• Travel between the Akron Fairlawn, Kent, and Stow offices when needed.

Benefits

• Competitive wages.
• Medical, dental, life, and short- and long-term disability insurance.
• Generous paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose, and Progress, with an inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED