Clinical Team Aide

Allina Health • Woodbury, MN

4d • $18 - $25 • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Clinical Team Aide supports the clinical team, providers, and patients by helping deliver timely, quality health care services. The position is a 1.0 FTE role working 80 hours per two-week pay period, with an eight-hour day shift and no weekend rotation. Duties may vary by site and include administrative, clinical support, room preparation, supply management, and safety tasks.

Requirements

• Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
• Must have one of the following: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training within 30 days of hire.

Nice To Haves

• High school diploma, GED, or equivalent for positions that utilize i-STAT testing.
• Healthcare, patient care, electronic medical records, or medical terminology experience.
• Phlebotomy experience for sites where laboratory duties are performed.

Responsibilities

• Support providers and clinical staff with administrative and selected patient care tasks.
• Schedule quick appointments, correct scheduling errors, edit appointment notes, follow up on no-shows, and work with providers to review and approve add-ons.
• Greet patients or set up virtual visits, verify patient identity, and communicate wait times.
• Administer questionnaires and document them in the electronic medical record; enter or edit outside results and prepare patient forms for provider signatures.
• Perform patient care tasks based on training, such as measuring height and weight, conducting vision and hearing checks or ECGs, and transporting patient specimens to the lab.
• Prepare iPads for interpreter use and escort patients to other departments as needed.
• Process incoming mail; scan, copy, and fax documents; print and update forms; answer internal phone calls; and place office supply orders as needed.
• At certain sites, draw blood and perform waived laboratory testing as needed.
• Clean, prepare, organize, and restock clinical areas and maintain supplies.
• Clean procedure and exam rooms between patients and at the end of the day.
• Stock exam rooms, review expiration dates, and maintain linen levels.
• Clean and maintain equipment and prepare instruments for sterilization; prepare rooms for procedures as needed.
• Provide clinical safety support, including daily crash cart checks, monitoring and emptying sharps containers, and managing and refilling liquid nitrogen.
• Perform routine safety checks of fire extinguishers, safety lights, eyewash stations, and oxygen tanks.
• Place work orders and ServiceNow tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability coverage.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support to help navigate the Federal Public Service Loan Forgiveness Program.
• Well-being resources, including well-being dollars, navigators, programs, activities, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed