Clinical Team Aide

Allina Health

3d • $18 - $25 • Onsite

About The Position

The Clinical Team Aide supports providers, clinical staff, and patients in delivering timely, quality health care services. The role combines administrative support with select patient care, clinic preparation, safety, and equipment-maintenance tasks. It is based in Allina Health Group OB GYN North in Coon Rapids, Minnesota, and is a 1.0 FTE position working 80 hours per two-week pay period on 8-hour day shifts, with no weekend rotation.

Requirements

• Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies listed in the job description.
• Must have one of the following: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training completed within 30 days of hire.

Nice To Haves

• High school diploma, GED, or equivalent for positions utilizing i-STAT testing.
• Experience in healthcare, patient care, electronic medical records, or medical terminology.
• Phlebotomy experience for sites where laboratory duties are performed.

Responsibilities

• Support providers and clinical staff with administrative and select patient care tasks.
• Schedule quick appointments, correct scheduling errors, and edit appointment notes.
• Follow up on no-shows and coordinate with providers to review and approve add-on appointments.
• Greet patients or set up virtual visits, verify patient identity, and inform patients of wait times.
• Administer questionnaires and document them in the electronic medical record; enter or edit outside results and prepare forms for provider signatures.
• Perform patient care tasks according to training, which may include measuring height and weight, vision and hearing screening, ECGs, and transporting specimens to the laboratory.
• Prepare iPads for interpreter use and, when needed, escort patients to other departments.
• Process mail; scan, copy, and fax materials; print and update forms; answer internal phone calls; and possibly order office supplies.
• At certain locations, draw blood and perform waived laboratory testing as needed.
• Clean, prepare, organize, and restock clinical areas and maintain supplies.
• Clean procedure and exam rooms between patients and at the end of the day.
• Stock exam rooms, review expiration dates, and maintain linen levels.
• Clean and maintain equipment and prepare instruments for sterilization.
• Prepare rooms for procedures as needed.
• Perform clinical safety support, including daily crash-cart checks, monitoring and emptying sharps containers, and managing and refilling liquid nitrogen.
• Conduct routine safety checks of fire extinguishers, safety lights, eyewash stations, and oxygen tanks.
• Place work orders and ServiceNow tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO and time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed