Clinical Aide

Hanger, Inc. • Lincoln, NE

3d

About The Position

The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under a credentialed clinician’s supervision, the role includes preparing patients and treatment rooms, fabricating and modifying devices, documenting care, and managing inventory. The Clinical Aide performs assigned treatment tasks with precision and attention to detail while following safety and regulatory standards.

The role also involves clinical and administrative tasks, including assisting with patient follow-up, communicating patient information and outcomes to the supervising clinician, and maintaining a clean, safe, and orderly work environment. A Clinical Aide with a recognized license or certification in a related allied health profession may be supervised under indirect supervision.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a customer service or patient-facing role.
• Must have, or be eligible to obtain, a valid driver’s license and meet the driving-record standards in Hanger’s Motor Vehicle Safety Policy and Procedures.
• Willingness to verify all clinical activities with certified clinical personnel.
• Ability to follow written and verbal directions.
• Hand skills to use laboratory tools safely and effectively.
• Knowledge of biomechanical principles.
• Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
• Effective organizational skills and ability to prioritize and plan to meet deadlines.
• Ability to work effectively as a team member.
• Act with integrity, honesty, transparency, and respect.
• Keep the patient at the center of care and build lifelong trust.
• Foster open collaboration and constructive dialogue.
• Continuously innovate solutions and respond to change.
• Focus on superior outcomes and calibrate work processes for outstanding results.

Nice To Haves

• Preference for allied health professionals, such as a PTA, OTA, or athletic trainer.
• A recognized license or certification in a related allied health profession, such as Physical Therapist/PTA, Occupational Therapist/OTA, or Athletic Trainer, may allow supervision under indirect supervision.

Responsibilities

• Assist certified clinicians in delivering patient care services under direct supervision.
• Prepare treatment rooms and patients for clinical procedures.
• Perform technical fabrication tasks, including making and modifying molds.
• Make treatment modifications, adjustments, and repairs as directed by the supervising clinician.
• Fit and provide soft goods items to patients, and make alterations and adjustments as needed.
• Provide orthotics fitting services independently.
• Assist with selected patient follow-up care under clinician direction.
• Complete and maintain accurate, timely documentation of patient care.
• Communicate patient information and care outcomes to the supervising clinician.
• Ensure patient procedures comply with clinical protocols and standards.
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
• Coordinate with vendors to order necessary materials and supplies.
• Maintain a clean, safe, and orderly work environment.
• Follow safety regulations and comply with Medicare, other governmental regulations, bloodborne pathogen requirements, and OSHA requirements.

Benefits

• Competitive compensation packages.
• 8 paid national holidays and 4 additional floating holidays.
• PTO that includes vacation and sick time.
• Medical, dental, and vision benefits.
• 401k savings and retirement plan.
• Paid parental bonding leave for new parents.
• Employee referral bonus program.
• Mentorship programs for mentors and mentees.
• Student loan repayment assistance by location.
• Opportunities to volunteer at local and national events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED