Clinical Team Aide

Allina Health System • Coon Rapids, MN

2d

About The Position

The Clinical Team Aide supports the clinical team, providers, and patients by completing administrative and selected patient-care tasks that help deliver timely, quality health care. The role is a 1.0 FTE position working 40 hours per week, with an 8-hour day shift and no weekend rotation. Duties may vary by site; some locations require blood draws and waived laboratory testing.

Requirements

• Must be at least 18 years of age.
• Must have education and/or experience sufficient to meet the required principal competencies listed in the job description.
• Must have one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training completed within 30 days of hire.

Nice To Haves

• High school diploma, GED, or equivalent for positions utilizing i-STAT testing.
• Healthcare, patient-care, electronic medical records, or medical terminology experience.
• Phlebotomy experience for sites where laboratory duties are performed.

Responsibilities

• Support providers and clinical staff with administrative and selected patient-care tasks.
• Schedule quick appointments, correct scheduling errors, edit appointment notes, follow up on no-shows, and coordinate with providers to review and approve add-ons.
• Greet patients or set up virtual visits, verify patient identity, and communicate wait times.
• Administer questionnaires; document in the electronic medical record; enter or edit outside results; and prepare forms for provider signatures.
• Perform patient-care tasks based on training, including measuring height and weight, vision and hearing screening, ECGs, and transporting specimens to the lab.
• Prepare iPads for interpreter use and escort patients to other departments as needed.
• Process mail; scan, copy, and fax documents; print and update forms; answer internal phone calls; and place office-supply orders as needed.
• At applicable sites, draw blood and perform waived laboratory testing.
• Clean, prepare, organize, and restock clinical areas and maintain supplies.
• Clean procedure and exam rooms between patients and at the end of the day; stock exam rooms; check expiration dates; and maintain linen levels.
• Clean and maintain equipment and prepare instruments for sterilization; prepare rooms for procedures as needed.
• Perform clinical safety support, including daily crash-cart checks, monitoring and emptying sharps containers, and managing and refilling liquid nitrogen.
• Conduct routine safety checks of fire extinguishers, safety lights, eyewash stations, and oxygen tanks.
• Place work orders and Service Now tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed