Clinical Team Aide

Allina Health System • Woodbury, MN

2d • Onsite

About The Position

The Clinical Team Aide supports providers and clinical staff with administrative and selected patient-care tasks to help deliver timely, quality health care. The role includes scheduling and appointment follow-up, welcoming patients and supporting virtual visits, verifying patient identity, administering questionnaires, and documenting or updating information in the electronic medical record. Depending on training and site needs, patient-care duties may include measuring height and weight, vision and hearing screening, ECGs, transporting specimens, drawing blood, and waived laboratory testing.

The aide maintains clinical areas by cleaning, organizing, stocking supplies, checking expiration dates and linen levels, cleaning rooms and equipment, preparing instruments for sterilization, and sometimes preparing procedure rooms. Safety responsibilities include daily crash-cart checks, monitoring sharps containers, managing liquid nitrogen, and checking safety equipment. The role also handles office support such as mail, scanning, copying, faxing, forms, internal calls, supply orders, work orders, and service tickets.

This is a 1.0 FTE position working 80 hours per two-week pay period, with 8-hour day shifts and no weekend rotation. The listed base pay range is $18.49 to $25.19 per hour. Benefits include medical and dental coverage, paid time away, retirement savings plans, life insurance, disability coverage, voluntary benefits, tuition reimbursement or continuing medical education where applicable, student loan support, and well-being resources.

Requirements

• Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies listed in the job description.
• Must hold at least one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.

Nice To Haves

• High school diploma, GED, or equivalent for positions utilizing i-STAT testing.
• Experience in healthcare, patient care, electronic medical records, or medical terminology.
• Phlebotomy experience for sites where laboratory duties are performed.

Responsibilities

• Support providers and clinical staff with administrative and selected patient-care tasks.
• Schedule quick appointments, correct scheduling errors, edit appointment notes, follow up on no-shows, and coordinate provider review and approval of add-ons.
• Greet patients or set up virtual visits, verify patient identity, and communicate wait times.
• Administer questionnaires and document them in the electronic medical record; enter or edit outside results and prepare forms for provider signatures.
• Perform patient-care tasks based on training, which may include height and weight, vision and hearing, ECGs, and transporting specimens to the lab.
• Prepare iPads for interpreter use and escort patients to other departments when needed.
• Process incoming mail; scan, copy, fax, print, and update forms; answer internal phone calls; and place office supply orders as needed.
• At certain sites, draw blood and perform waived laboratory testing as needed.
• Clean, prepare, organize, and restock clinical areas and maintain supplies.
• Clean procedure and exam rooms between patients and at the end of the day; stock exam rooms, check expiration dates, and maintain linen levels.
• Clean and maintain equipment, prepare instruments for sterilization, and prepare rooms for procedures when needed.
• Perform clinical safety support, including daily crash-cart checks, monitoring and emptying sharps containers, and liquid nitrogen management and refills.
• Perform routine checks of fire extinguishers, safety lights, eyewash stations, and oxygen tanks.
• Place work orders and Service Now tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO/paid time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed