Clinical Systems Analyst II (PHA)

Episcopal Health Services • Far Rockaway, NY

1d

About The Position

Episcopal Health Services Inc. (EHS) is a health system on the Rockaway Peninsula in Queens, New York, providing inpatient, outpatient, emergency, preventive, diagnostic, and rehabilitative care. EHS is hiring a full-time Clinical Systems Analyst II to support MEDITECH Pharmacy (PHA) systems and related clinical applications. The position is scheduled for 75 hours bi-weekly, day shift, 8:30 AM–5:00 PM, with a stated salary range of $110,000–$125,000.

The analyst evaluates clinical and pharmacy workflows, gathers stakeholder requirements, and translates operational needs into system specifications and optimized EHR workflows. The role builds, configures, and maintains MEDITECH 6.0/Expanse Pharmacy dictionaries, tables, parameters, clinical decision support, and related integrations. It works closely with pharmacy leadership, clinical informatics, nursing, Information Services, vendors, department management, and end users.

The analyst leads and participates in change control, testing, upgrades, migration work, documentation, training, issue resolution, and audit-readiness activities. Ongoing user support is required, and the position participates in an IT on-call rotation.

Requirements

• Bachelor's degree in Computer Science, Healthcare Information Technology, Pharmacy, or a related clinical field.
• 3–5+ years of healthcare IT experience directly supporting MEDITECH PHA.
• Hands-on dictionary build and support experience in MEDITECH 6.0 or Expanse PHA.
• Strong understanding of drug dictionary maintenance, CPOE order sets, eMAR/BMV integration, HL7 interfaces, and dictionary structures.
• Ability to trace complex medication order workflows across CPOE, PHA, eMAR, and billing to resolve system issues.
• Ability to communicate technical concepts clearly to non-technical clinical staff, including pharmacists, nurses, and physicians.
• Strong analytical and problem-solving skills.
• Familiarity with healthcare industry standards and regulations, such as HIPAA.
• Knowledge of healthcare interoperability standards, such as HL7 and FHIR.
• Experience with project management methodologies, such as Agile and Waterfall.

Nice To Haves

• Active Pharmacy Technician certification (CPhT) or registered Pharmacist (PharmD/RPh) license.
• Experience transitioning a hospital from MEDITECH 6.0 to MEDITECH Expanse.
• Knowledge of CPT/LOINC coding standards and PHA billing processes.
• Hands-on experience with First Databank (FDB) integration, Pyxis interfaces, and BCMA workflows.

Responsibilities

• Evaluate healthcare operational processes to identify friction points, system constraints, and opportunities for optimization.
• Capture and formulate functional specifications and end-user requirements using process mapping and technical schematics.
• Gather business requirements through stakeholder interviews, feedback assessments, and collaborative working sessions.
• Examine, audit, and document clinical-unit workflows, including downstream interface and system integration effects.
• Develop mitigation strategies to support system upgrades and application enhancements.
• Configure, build, and maintain MEDITECH 6.0/Expanse Pharmacy dictionaries, tables, and parameters, including formulary maintenance, drug interaction rules, and order entry sets.
• Configure clinical decision support rules, dose calculations, drug-drug and drug-allergy interaction checks, and patient surveillance flags.
• Maintain alignment among PHA dictionaries, CPOE order sets, change masters, and eMAR/BMV applications.
• Partner with pharmacy to support BD Pyxis, HealthSight Viewer Components, BD Pyxis IV Prep, BD Care Coordination Engine (CCE), BD Security Module, BD Pyxis CIISafe, BD HealthSight Interface, other interfaces, and smart pump infusion systems.
• Work with pharmacy leadership, clinical informatics, and nursing teams to analyze processes and optimize EHR workflows.
• Troubleshoot complex application issues, system bugs, and integration failures.
• Assist pharmacy leadership with regulatory compliance and audit readiness by auditing system configurations.
• Lead change control, unit testing, integrated testing, and user acceptance testing for MEDITECH updates, fixes, and Expanse migration phases.
• Document technical specifications, standard operating procedures, system testing scripts, and end-user training guides.
• Collaborate on system migrations, including upgrades from MEDITECH 6.x to the Expanse web-based platform.
• Liaise among Information Services, software vendors, department management, and end users, maintaining current knowledge of user needs, issues, procedures, and system use.
• Investigate and resolve system issues and defects, and provide ongoing user support and troubleshooting.
• Participate in the IT on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level