Clinical Systems Analyst II (LAB)

Episcopal Health Services•Far Rockaway, NY

About The Position

Episcopal Health Services Inc. is seeking a Clinical Systems Analyst II for its Laboratory (LAB) systems. The role evaluates healthcare operations, gathers and documents requirements, configures and maintains MEDITECH laboratory dictionaries and workflows, supports interfaces and integrations, and helps optimize laboratory operations. The analyst provides technical support to end users, investigates system and interface issues, and collaborates with Information Systems, vendors, department management, and users. The position is full-time, 75 hours bi-weekly, with day-shift hours from 8:00 AM to 4:30 PM. Salary is $110,000–$125,000.

Requirements

Bachelor's degree in Medical Technology, Medical Laboratory Science (MLS/MT), Health Informatics, Computer Science, or a related field, or equivalent clinical experience.
3–5+ years of experience building and maintaining MEDITECH Laboratory modules (6.0/Expanse).
Deep understanding of MEDITECH dictionary hierarchy and cross-module integrations, such as MEDITECH Order Entry, Billing/BAR, and Patient Care System/NPR.
Working knowledge of HL7 message structures, interface engines, and laboratory instrument communications.
Knowledge of CPT/LOINC coding standards and laboratory billing processes.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Familiarity with healthcare industry standards and regulations, such as HIPAA.
Experience with project management methodologies.

Nice To Haves

Direct experience with Blood Bank (BBK) dictionary builds and regulatory validation processes.
Practical clinical experience as a Medical Laboratory Scientist (MLS/MT), Histotechnologist, or Blood Bank Specialist.
Experience transitioning a hospital from MEDITECH 6.0 to MEDITECH Expanse.

Responsibilities

Evaluate healthcare operational processes to identify friction points, system constraints, and optimization opportunities.
Capture and formulate functional specifications and end-user requirements using process mapping and technical schematics.
Gather business requirements through stakeholder interviews, feedback assessments, and collaborative working sessions.
Examine, audit, and document clinical-unit workflows, including downstream interface and integration effects.
Develop mitigation strategies to support system upgrades and application enhancements.
Build, maintain, and update MEDITECH laboratory dictionaries, including test definitions, reference ranges, specimen requirements, order sets, quick text, and billing/CPT codes.
Manage dictionary and workflow settings for General Laboratory and Chemistry, Microbiology, Anatomic Pathology/Histology, and Blood Bank/Transfusion Services modules.
Build, test, and troubleshoot LIS interfaces, reference laboratory HL7 interfaces, and EHR order/result flows.
Support specimen tracking and barcode label print drivers.
Analyze laboratory operations and design optimized, compliant workflows within MEDITECH 6.0/Expanse.
Participate in version upgrades, software ring updates, unit testing, integrated testing, and go-live command center support.
Execute migration tasks for facilities upgrading from MEDITECH 6.0 to MEDITECH Expanse.
Provide technical support for end users and investigate LIS incidents, interface failures, and system errors.
Serve as a liaison among Information Systems, software vendors, department management, and end users; maintain knowledge of customer needs, issues, procedures, and information-system use.
Investigate and resolve system issues and defects, and provide ongoing troubleshooting assistance to users.
Participate in the IT on-call rotation.