Clinical Support Tech I (Per Diem) - Acute Neurosurgery and ENT Care

UNC Health•Chapel Hill, NC

2d•Onsite

About The Position

The Clinical Support Tech I is a Nursing Assistant I and clerical role supporting the Acute Neurosurgery and ENT Care Unit at UNC Medical Center in Chapel Hill, North Carolina. The unit is a 27-bed post-operative surgical unit caring for patients following brain and spinal surgeries and for patients with cancer, neuro- and spinal trauma, stroke, and ENT conditions that may require head, mouth, tongue, jaw, thyroid, or oropharyngeal surgery. The position supports professional caregivers by assisting with patient care, transporting patients and equipment, maintaining patient rooms, and performing clerical and unit-desk functions. The position is per diem and at will, with a requirement to work at least 24 hours each month. Shifts are rotating 12-hour day and night shifts, with weekend and holiday rotation. The work assignment is onsite. The unit describes its culture as supportive, team-oriented, positive, and focused on work-life balance; it has received two consecutive Gold Beacon Awards for Excellence. Applicants must have a high school diploma or GED (or a higher-level degree), be listed on the North Carolina Nurse Aide I Registry, hold Basic Life Support certification, and be fluent in spoken and written English. Prior experience is not required. Candidates with at least six months of direct patient care experience in a hospital setting are preferred. The salary hiring range is $18.48 to $25.89 per hour, with offers determined by experience and internal equity.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as a Nurse Aide I on the North Carolina Department of Health and Human Services Registry.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.
Ability to work a minimum of 24 hours each month.
Prior experience is not required.

Nice To Haves

At least six months of direct patient care experience in a hospital setting.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation for significant changes in a patient's condition and immediately report changes to a registered nurse or physician.
Perform clerical tasks, including organizing and prioritizing work, greeting and directing visitors, researching requested information, reviewing orders for logic and clarity, revising orders as requested by a nurse, answering telephone calls and patient call lights, transcribing physician orders, and maintaining medical records.
Perform quality assurance audits, safety checks, and supply inventory; provide administrative and clerical support, including PI audits and data entry.
Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, check and restock supplies, and transport patients, supplies, and specimens.
Assist with orientation of new employees and students.
Provide direct personal care as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight.
As needed, collect specimens, perform skin preparations or scrubs, provide catheter care and simple wound care, check capillary blood glucose, perform range-of-motion exercises, and provide postural drainage.
Reinforce routine teaching given by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.