Clinical Support Tech - ENT

University of Wisconsin Hospitals and Clinics Authority•Madison, WI

About The Position

The Clinical Support Tech supports clinic operations and patient care in the ENT clinic. Responsibilities include routine scheduling, assisting with nasopharyngeal swabbing and other specimen collection, administering medication—including injections—under supervision, checking patients in and recording vital signs, allergies, and current medications, and preparing patients for examinations or procedures as appropriate. The position is 100% FTE (40 hours per week), typically Monday through Friday, 8:00 a.m. to 5:00 p.m.; hours may vary according to clinic needs.

Requirements

  • Basic Life Support (BLS) certification upon hire.
  • High school diploma preferred.
  • Customer service experience preferred.
  • Clinical health care experience preferred.
  • MA, CNA, EMT, Tech (PT, RT, Eye, etc.), Athletic Trainer, or other Allied Health discipline qualification and/or student status in an Allied Health program preferred.

Nice To Haves

  • High school diploma.
  • Customer service experience.
  • Clinical health care experience.
  • MA, CNA, EMT, Tech (PT, RT, Eye, etc.), Athletic Trainer, or other Allied Health discipline qualification and/or student status in an Allied Health program.

Responsibilities

  • Complete routine scheduling activities.
  • Assist with nasopharyngeal swabbing tests and other specimen collection.
  • Administer medication, including injections, under supervision.
  • Perform patient check-in, including obtaining and recording vital sign measurements, allergies, and current medications.
  • Prepare patients for examinations or procedures, as appropriate.

Benefits

  • Health and dental insurance.
  • Paid time off.
  • Retirement plans.
  • Two-week paid parental leave.
  • Adoption assistance.
  • Flexible schedule and shift options to support work-life balance.
  • Access to emotional, financial, and physical well-being resources through the UW Health Employee Wellbeing Department.
  • Tuition benefits for coursework associated with career advancement.
  • Referral bonus for referring applicants to open, posted positions.
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