Clinical Support Tech I -(6HV CARDIO/SURG STEPDOWN)

UNC Health•Raleigh, NC

4d•Onsite

About The Position

The Clinical Support Tech I assists professional caregivers in delivering patient care, transports patients and equipment, sets up and maintains patient rooms, and performs clerical, transcription, and patient care unit desk maintenance functions. The role is based in the Cardiovascular Surgical Stepdown Unit (6HV), a 32-bed unit caring for cardiac and vascular surgical patients, structural heart patients, and complex cardiac medical patients. The unit also manages patients requiring titration of inotropes and vasopressors and follows clinical excellence standards aligned with Magnet® designation. The position is full-time, onsite in Raleigh, North Carolina, with a day schedule and 36 standard hours per week. The hiring range is $18.48–$25.89 per hour. It qualifies for a Nursing Support Incentive Program with a $5,000 commitment incentive paid over a two-year commitment.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation for significant changes in patient condition and promptly report changes to a registered nurse or physician.
Perform clerical tasks, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested by a nurse, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Perform quality assurance audits, safety checks, and supply inventory; provide administrative and clerical support, including PI audits and data entry.
Provide clinical support by cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, and transporting patients, supplies, and specimens.
Assist with orientation of new employees and students.
Provide personal care according to the plan of care, including bathing, dressing, feeding, and helping patients with ambulation.
Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preparations or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.