Clinical Support Tech I (HS MED SURG)

UNC Health•Holly Springs, NC

10d•Onsite

About The Position

The Clinical Support Tech I assists professional caregivers with patient care, transports patients and equipment, sets up and maintains patient rooms, and performs clerical, transcription, and patient-care-unit desk functions. The role provides clinical, administrative, and personal care support in the HS Med Surg unit at UNC Rex Holly Springs Hospital. The position is onsite and scheduled for night work, with 36 standard hours per week. Prior experience is not required. The role requires a high school diploma or GED (or a higher-level degree), listing as a Nursing Assistant I with the North Carolina Department of Health and Human Services, and Basic Life Support certification. The salary range is $18.48–$25.89 per hour; offers are determined by experience and internal equity. The position qualifies for a $5,000 Nursing Support Incentive Program commitment incentive paid over a two-year commitment.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in verbal and written English.
Ability to develop computer skills if not already competent.
Prior experience is not required.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation for significant changes in patient condition and promptly report them to a registered nurse or physician.
Organize and prioritize clerical work; greet and direct visitors; research information; review and revise orders as requested; answer telephones and patient call lights; transcribe physician orders; and maintain medical records.
Perform quality assurance audits, safety checks, supply inventory, PI audits, and data entry.
Provide administrative and clerical support for the patient care unit.
Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, check and restock supplies, and transport patients, supplies, and specimens.
Assist with orientation of new employees and students.
Provide personal care according to the plan of care, including bathing, dressing, feeding, and ambulation assistance.
Measure and record vital signs, height, and weight; perform duties that may include specimen collection, skin preparations or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials when requested.