Clinical Support Tech I (HS MED SURG)

UNC Health•Holly Springs, NC

10d•Onsite

About The Position

The Clinical Support Tech I assists professional caregivers in delivering patient care, transporting patients and equipment, setting up and maintaining patient rooms, and completing clerical, transcription, and patient-care-unit desk functions. The team cares for patients in observation status, with a typical stay of 24–48 hours. This position qualifies for the Nursing Support Incentive Program, which includes a $5,000 commitment incentive paid over a two-year commitment.

Requirements

High school diploma or GED; a higher-level degree may satisfy this requirement.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluent verbal and written English.
Ability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, and obtain equipment and supplies.
Review patient care documentation for significant changes in a patient's condition and promptly report concerns to a registered nurse or physician.
Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested by a nurse, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Perform quality assurance audits, safety checks, and supply inventory; provide administrative and clerical support, including PI audits and data entry.
Provide clinical support, including cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, transporting patients, supplies, and specimens, and assisting with orientation of new employees and students.
Provide personal care as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight; may collect specimens and perform skin preps or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine teaching provided by a registered nurse or physician and document patient understanding of instructions.
Distribute patient education materials at the request of patients or health care providers.