Clinical Support Representative Philadelphia

FloodGate Medical • Tampa, FL

10d • Onsite

About The Position

PUSEN USA is a fast-growing company that sells and distributes medical devices, specializing in urology and endoscopic solutions. The Clinical Support Representative serves as the primary clinical expert in an assigned territory, supporting urologists and surgical teams during procedures and helping drive product adoption. This hands-on, field-based role involves working in operating rooms and ambulatory surgery centers alongside physicians and staff to support product performance and patient outcomes.

The role is based in the Philadelphia area and surrounding communities. Travel is approximately 50%, supporting cases within the territory and, as requested, in other territories. The compensation package includes a base salary of $90,000–$100,000, a 15% annual performance bonus, and a stated total compensation of $103,500–$115,000+. The company also provides a monthly car allowance, a work-related gas card, phone allowance, benefits, a 401(k) plan, and an open vacation policy for full-time employees, subject to manager approval.

Requirements

• Clinical experience in the operating room, such as urology, surgical technology, nursing, or clinical specialist experience, or medical device case coverage experience.
• B2B sales experience may be considered for candidates seeking to enter the medical device field.
• Strong technical aptitude and comfort in surgical settings.
• High energy, strong communication skills, and a patient-first mindset.
• Flexibility to support early morning cases and variable schedules.

Nice To Haves

• Prior experience supporting minimally invasive or endoscopic procedures.
• Bachelor’s degree preferred, in Health Sciences or a related field.

Responsibilities

• Provide in-room procedural support for PUSEN single-use ureteroscopes and visualization systems.
• Troubleshoot technical issues in real time and ensure optimal device performance.
• Conduct product demonstrations and in-service training for physicians and staff.
• Support new account launches and increase utilization within existing accounts.
• Educate clinical teams on workflow efficiencies and the value of single-use technology.
• Build strong relationships with urologists, OR managers, nurses, and materials management.
• Partner with Territory Managers to execute strategic growth initiatives.
• Maintain compliance within a regulated healthcare environment.

Benefits

• Monthly car allowance of $600.
• Company gas card for fuel charges related to work purposes.
• Medical, dental, vision, prescription, life, and disability insurance; PUSEN USA currently covers most monthly premium costs.
• Dependent medical, dental, vision, and prescription coverage available on a contributory basis.
• Monthly phone allowance of $50.
• 401(k) Retirement Plan participation beginning on the first day of employment.
• Open vacation policy with unlimited vacation days per calendar year for full-time employees, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed