Clinical Support Coordinator

Delaware Hospice•Dover, DE

6d•Onsite

About The Position

Delaware Hospice is actively seeking a full-time Clinical Support Coordinator based out of the Dover office. The Clinical Operations Coordinator supports the Home Care team through the coordination of Certified Nursing Assistant (CNA) staffing, durable medical equipment (DME), transportation services, clinical supplies, and vendor relationships. This position works closely with Home Care leadership, clinical staff, patients, families, and external partners to ensure resources and services are organized efficiently and delivered in a timely manner to support exceptional patient care. The position functions within established policies and procedures and complies with all applicable federal and state regulations. Delaware Hospice cares for our staff with the same commitment we have to our patients. This is reflected in the generous benefits we provide and the opportunities for growth and advancement that we make available to our team.

Requirements

High school diploma or equivalent.
Three years of experience in healthcare, medical office operations, scheduling, or clinical administrative support.
Strong organizational, communication, and customer service skills.
Proficiency in Microsoft Office and healthcare-related software systems.
Ability to prioritize competing demands while maintaining accuracy and attention to detail.

Nice To Haves

Medical Assistant certification or related healthcare training.
Experience in hospice, home health, palliative care, or healthcare operations.
Experience with staff scheduling, DME coordination, inventory management, or vendor management.
Experience using electronic medical records and healthcare scheduling systems.

Responsibilities

Coordination of Certified Nursing Assistant (CNA) staffing
Coordination of durable medical equipment (DME)
Coordination of transportation services
Coordination of clinical supplies
Management of vendor relationships
Working closely with Home Care leadership, clinical staff, patients, families, and external partners to ensure resources and services are organized efficiently and delivered in a timely manner to support exceptional patient care.
Functioning within established policies and procedures
Complying with all applicable federal and state regulations