Clinical Supervisor LCSW MSW

Horizon Services, Inc. • Albuquerque, NM

2d • $75,000 - $83,000 • Onsite

About The Position

The Clinical Supervisor provides leadership, support, and oversight for all clinical work at the Gateway Medical Sobering program in Albuquerque, New Mexico. The role is part of the program leadership team and supports the Program Manager in delivering high-quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations. Responsibilities include staff training, skill development, coaching, performance feedback, and enforcing program rules and agency policies. The supervisor also provides direct client services and crisis support.

The position serves people experiencing substance-use challenges, often alongside co-occurring conditions. It involves compassionate care, crisis intervention, de-escalation, clinical supervision, and support with community resources and referrals. The role requires maintaining a person-centered approach and contributing to an inclusive, collaborative work environment.

Requirements

• Knowledge of effective, evidence-based interventions for co-occurring conditions in multicultural, low-income populations.
• At least 2 years of experience working in a substance-use-disorder treatment facility, mental health facility, and/or drug- and alcohol-treatment facility.
• Completion of a master's degree in Clinical Counseling, Psychology, Marriage and Family Therapy, or a related field.
• Clinical license (MFT, LPCC, LCSW, or related license), or post-degree status and registration with New Mexico as an associate in a counseling-related field.
• Experience with co-occurring conditions in a substance-use-disorder setting.
• Ability to engage and support clients with challenging behaviors and to remain calm and clear under pressure.
• Ability to work effectively independently and as part of a diverse team.
• Experience with evidence-based practices and de-escalating beneficiaries.
• Effective cross-functional communication, good judgment, and healthy boundaries with clients.
• Ability to stay awake and alert during the shift.
• Computer skills, including word processing, data entry, and report writing.
• Ability to physically assist beneficiaries experiencing seizures or other major withdrawal symptoms, including providing an ambulatory escort to a medical center.
• CPR/First Aid/AED certification, or completion within 6 months of hire.
• Valid New Mexico driver's license, good driving record, and car insurance.
• Fluency in at least one New Mexico threshold language: Vietnamese, Mandarin, Cantonese, Dari, Arabic, Swahili, Kinyarwanda, or Diné (Navajo).

Nice To Haves

• Meets New Mexico standards to provide clinical supervision to supervisees and sign clinical hours for BBS.
• At least 2 years of experience training staff in skills such as verbal de-escalation, group milieu management or therapy, and clinical skills.
• At least 2 years of experience engaging clients in group-based activities and providing positive programming.
• At least 2 years of experience providing crisis intervention services in a mental health treatment and/or drug- and alcohol-treatment facility.
• At least 1 year of experience managing budgetary needs and expenses.

Responsibilities

• Support the Program Manager in interviewing staff; interview, hire, train, and orient new and current staff.
• Provide ongoing individual clinical supervision and group supervision, feedback, coaching, and training for staff.
• Provide on-call consultation and support to supervisees outside regular work hours.
• Ensure beneficiaries receive quality care consistent with regulatory standards and program policies, and assist with service improvements.
• Provide crisis support, intervention, and de-escalation of conflict as needed.
• Develop knowledge of community resources and consult with clinical staff to plan case-management referrals and connect beneficiaries with off-site services and care.
• Monitor beneficiaries to ensure appropriate supervision and awareness of their needs and activities.
• Facilitate conflict-resolution meetings with staff and beneficiaries as needed.
• Provide individual and group counseling services.
• Enforce program and agency policies and procedures and assist in creating or updating program procedures.
• Facilitate regular meetings with supervisees and participate in staff meetings, clinical supervision, and trainings.
• Receive, acknowledge, and address beneficiary complaints in a timely manner.
• Ensure staff documentation is adequate and conduct monthly random file audits with support from the Compliance Manager.
• Maintain working knowledge of recovery and evidence-based practices and contract requirements.
• Perform other support and supervisory duties assigned by the Program Manager.
• Maintain punctuality and attendance and perform duties as scheduled.

Benefits

• Generous employer contribution toward employee medical, dental, life, and long-term disability coverage.
• 50% contribution toward dependent medical and dental coverage.
• PTO and holiday pay.
• Retirement benefits after 6 months of service.
• Training and continuing education unit (CEU) opportunities.
• Bilingual applicant bonus of $1,500, distributed in three payments: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior