Clinical Supervisor (Massachusetts)

Tuesday Health • Springfield, MA

12d • Remote

About The Position

Tuesday Health is a value-based palliative care provider group focused on transforming serious illness and end-of-life care. Its interdisciplinary teams provide goal-centered care to alleviate physical symptoms and emotional stress for patients and caregivers, reduce avoidable hospitalizations, and improve quality of life wherever individuals call home.

The Clinical Supervisor is an experienced, collaborative leader in Clinical Operations. Working with the Manager of Clinical Operations, Market Leadership, licensed providers, and Tuesday Health clinicians, this role oversees field-based clinical staff and supports high-quality, patient-centered supportive care intended to improve quality of life for patients and families while reducing avoidable medical utilization during the final years of life. The position is remote, and the employee must be located in Massachusetts. Multiple onsite sessions are held each year. The supervisor also participates in an after-hours phone call schedule.

Requirements

• Active, unrestricted Registered Nurse (RN) license in Massachusetts.
• At least 5 years of clinical nursing experience.
• At least 2–3 years of supervisory or leadership experience overseeing clinical teams.
• Ability to manage interdisciplinary teams and performance.
• Knowledge of value-based care principles, population health, and chronic disease management.
• Skill in data-driven quality improvement and performance monitoring.
• Leadership ability to inspire, motivate, and influence others.
• Excellent interpersonal, communication, negotiation, relationship-building, and problem-solving skills.
• Strong leadership, coaching, and conflict-resolution skills.
• Must be located in Massachusetts.
• Willingness to participate in an after-hours phone call schedule.

Nice To Haves

• Bachelor’s degree in Nursing (BSN) preferred.
• Multi-state compact nursing license preferred if applicable.
• Clinical nursing experience in palliative care, hospice, or value-based care settings.

Responsibilities

• Provide direct supervision, coaching, and performance oversight to field-based clinical staff, fostering accountability, teamwork, and excellence.
• Ensure compliance with regulatory, accreditation, and organizational standards, policies, and procedures.
• Coordinate and oversee patient care activities in collaboration with interdisciplinary team members to promote clinical outcomes and patient satisfaction.
• Manage staff scheduling to ensure appropriate coverage and continuity of care across assigned territories.
• Support staff onboarding, training, and ongoing professional development, promoting evidence-based practices and value-based care principles.
• Address patient and family concerns promptly and effectively, advocating for quality care and service excellence.
• Monitor performance metrics, clinical quality indicators, and operational goals, and implement targeted improvement initiatives as needed.
• Participate in departmental and organizational meetings and contribute to quality improvement, workflow optimization, and strategic initiatives.
• Ensure timely and accurate completion of documentation and records in accordance with legal, ethical, and organizational requirements.
• Maintain current knowledge of nursing standards, clinical best practices, and healthcare regulations relevant to value-based and community-based care.
• Serve as a liaison between field staff and health plan care managers to support coordinated, patient-centered care delivery.
• Verify and ensure proper documentation of all patient interactions and interventions.
• Participate in the after-hours call schedule by phone.
• Perform other related duties assigned to support operational and clinical excellence.

Benefits

• Competitive compensation.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off.
• Paid holidays.
• Employer 401(k) match.
• Remote work with multiple onsite sessions each year for collaboration and team building.
• Dynamic and inclusive team environment.
• Meaningful work supporting the company’s mission and patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed