Clinical Supervisor (Massachusetts)

Tuesday Health•Massachusetts, United States, MA

12d•Remote

About The Position

Tuesday Health is a value-based palliative care provider group focused on serious illness and end-of-life care. Its interdisciplinary teams deliver goal-centered care to alleviate physical symptoms and emotional stress for individuals and caregivers, reduce avoidable hospitalizations, and improve quality of life at home. The Clinical Supervisor is an experienced, collaborative leader in Clinical Operations. In partnership with the Manager of Clinical Operations, Market Leadership, licensed providers, and Tuesday Health clinicians, this role supports high-quality, patient-centered supportive care intended to improve quality of life for patients and families while reducing avoidable medical utilization during the final years of life. The position is remote, and the employee must be located in Massachusetts. Multiple onsite sessions are held each year for collaboration and team building.

Requirements

Active, unrestricted Registered Nurse (RN) license in Massachusetts.
At least 5 years of clinical nursing experience.
At least 2–3 years of supervisory or leadership experience overseeing clinical teams.
Ability to manage interdisciplinary teams and performance.
Knowledge of value-based care principles, population health, and chronic disease management.
Skill in data-driven quality improvement and performance monitoring.
Leadership ability to inspire, motivate, and influence others.
Excellent interpersonal and communication skills, including negotiation, relationship-building, and problem-solving.
Strong leadership, coaching, and conflict-resolution skills.
Must be located in Massachusetts.

Nice To Haves

Bachelor’s degree in Nursing (BSN).
Clinical nursing experience in palliative care, hospice, or value-based care settings.
Multi-state compact nursing license, if applicable.

Responsibilities

Provide direct supervision, coaching, and performance oversight to field-based clinical staff, fostering accountability, teamwork, and excellence.
Ensure compliance with regulatory, accreditation, and organizational standards, policies, and procedures.
Coordinate and oversee patient care activities in collaboration with interdisciplinary team members to promote clinical outcomes and patient satisfaction.
Manage staff scheduling to ensure appropriate coverage and continuity of care across assigned territories.
Support staff onboarding, training, and ongoing professional development, promoting evidence-based practices and value-based care principles.
Address patient and family concerns promptly and effectively, advocating for quality care and service excellence.
Monitor key performance metrics, clinical quality indicators, and operational goals, and implement targeted improvement initiatives as needed.
Participate in departmental and organizational meetings, contributing to quality improvement, workflow optimization, and strategic initiatives.
Ensure timely and accurate completion of documentation and records in accordance with legal, ethical, and organizational requirements.
Maintain current knowledge of nursing standards, clinical best practices, and healthcare regulations relevant to value-based and community-based care.
Serve as a liaison between field staff and health plan care managers to support coordinated, patient-centered care.
Verify proper documentation of all patient interactions and interventions.
Participate in the after-hours call schedule by phone.
Perform other related duties assigned to support operational and clinical excellence.

Benefits

Competitive compensation.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Paid time off.
Paid holidays.
Employer 401(k) match.
Remote work with multiple onsite sessions each year for collaboration and team building.
Inclusive team environment and meaningful work.