About The Position

The Family Foundations Supervisor leads Crossnore Communities for Children’s Intensive In-Home Team in the NC Mountain Region. This leadership position combines clinical expertise, staff supervision, family caseload management, and community collaboration to support children and families. The supervisor provides clinical guidance, training, and support; delivers therapy and assessments; and helps foster a safe, supportive environment focused on healing and family stability. The role also includes availability for emergency consultation and crisis support. The position is full-time and based in Hendersonville, North Carolina. The supervisor must live locally to the Hendersonville office and travel to family homes within the service area, defined as locations within a 60-minute drive of the office. The hiring range is $55,000–$68,000 annually, with a $3,000 sign-on bonus. Associate-licensed clinicians are listed at $55,000 annually, though the posting states that associate-licensed therapists start at $53,000 unless they have additional relevant human-services experience (excluding internship). Fully licensed clinicians are listed at $60,000–$68,000 annually. Salary depends on education and experience.

Requirements

  • Master’s degree from an accredited college or university in a human services or related field.
  • Licensed clinician at the full or associate level as an LCSW, LCMHC, or LMFT.
  • At least 2 years of experience providing direct services to children and families.
  • Must live locally to the Hendersonville office.
  • Must travel to family homes within a 60-minute drive of the Hendersonville office.
  • Clinical expertise in individual and family therapy, assessments, and treatment planning in accordance with the NC Division of MH/DD/SA Service Definition.
  • Leadership skills to supervise and support a diverse team and ensure service and training requirements are met.
  • Ability to provide 24/7 crisis intervention support and guide staff and families through emergencies and safety concerns.
  • Strong interpersonal and communication skills to consult with community agencies, schools, and other service providers.
  • Attention to detail in documentation, staff supervision, budget management, and adherence to state regulations.

Nice To Haves

  • Previous experience as a supervisor is strongly preferred.

Responsibilities

  • Ensure the Family Foundations team meets NC Intensive In-Home Service Definition requirements.
  • Provide therapy and assessments for clients and families, and ensure regular team meetings and plan updates.
  • Maintain appropriate team-to-family ratios and service authorizations.
  • Lead individual and team supervision, performance evaluations, and professional development for team members.
  • Provide on-the-job training and feedback while fostering accountability, collaboration, and respect.
  • Ensure team members are trained in crisis intervention, trauma-informed care, and goal-setting processes.
  • Be available for immediate 24/7 consultation for crisis management and safety planning.
  • Collaborate with team members to address family crises and provide necessary medical and non-medical referrals.
  • Monitor intervention quality through home-based session visits, documentation review, and clinical records analysis.
  • Use data to evaluate and regularly improve individual and team performance.
  • Manage timesheets, expense reports, and team schedules in compliance with agency protocols.
  • Become familiar with the Electronic Health Record system and ensure timely documentation.
  • Supervise staff, conduct performance appraisals, and ensure compliance with program requirements.
  • Hold staff accountable for completing duties according to their job descriptions and meeting program goals.
  • Develop relationships with social service agencies and community partners to promote Crossnore’s mission.
  • Collaborate with other programs to ensure comprehensive care and support for children and families.

Benefits

  • Defined Contribution Benefits Plan.
  • Health, dental, and vision insurance, including $0 copay for mental health visits with the health insurance plan.
  • Life, short-term disability, and long-term disability plans.
  • Optional critical illness and accident coverage.
  • Flexible Spending Plan.
  • 401(k) with employer match up to 6%.
  • Ongoing training.
  • 20 days of PTO.
  • 11 paid holidays.
  • $3,000 sign-on bonus.
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