Clinical Specialist Pelvic Health- Wilmington, DE

Medtronic • Wilmington, DE

3d • $76,000 - $114,000 • Remote

About The Position

The Clinical Specialist supports Medtronic’s Pelvic Health group within an assigned territory, providing surgical coverage, follow-up, troubleshooting, customer service, and education. The role represents Medtronic Pelvic Health during surgeries and implants, supporting the use of minimally invasive neuromodulation therapies for bladder and bowel control conditions. Depending on territory needs, the position may also participate in basic market development activities.

This is a remote, field-based role rather than a position at a physical Medtronic site. The employee must reside within the territory, travel to multiple accounts, and may travel outside the territory or overnight. A valid driver’s license and active vehicle insurance are required; driving is approximately 50% of the time. The position also supports product education and training, sales-related case documentation and order processing, regional or national projects, and compliance with applicable quality procedures.

Requirements

• High school diploma or GED and at least 6 years of patient care or clinical experience; or an associate degree and at least 4 years of patient care or clinical experience; or a bachelor's degree and at least 2 years of patient care or clinical experience.
• Must reside within the assigned territory and travel to multiple accounts.
• Valid driver's license and active vehicle insurance policy; driving record will be reviewed.
• Ability to drive approximately 50% of the time within the assigned territory and undertake overnight travel as needed.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Regularly be independently mobile, interact with a computer, and communicate with peers and co-workers.
• Roles below Principal level require unrestricted U.S. work authorization at hire and for the duration of employment; sponsorship is not offered for this role.

Nice To Haves

• Bachelor's or master's degree.
• Clinical skill and knowledge, such as the ability to conduct a simple trial, implant, or refill a pump.
• Clinical experience with implantable neuromodulation products and stimulation experience.
• Experience servicing medical personnel on product use.
• Experience with a medical device or pharmaceutical company and clinical experience in a specialty area such as urology, surgery, nursing, neurology, neurosurgery, orthopedics, operating room, or home health care.
• Ability to communicate effectively with sales and healthcare professionals.
• Ability to coach others on product use and clinical applications.
• Excellent organizational skills.
• Ability to prioritize under pressure.
• Ability to manage multiple tasks simultaneously.
• Qualified local candidates and candidates with Medtronic experience are preferred.

Responsibilities

• Represent Medtronic Pelvic Health during surgeries and implants, providing required equipment and products.
• Demonstrate expertise in implant procedures, follow-up support, and troubleshooting, including device selection, programming, implantation, and testing of device systems.
• Maintain current knowledge of assigned products and services and competitive products.
• Identify needs at new and existing accounts and teach caregivers and account employees.
• Educate and train physicians, hospital personnel, and office staff on technical matters related to products and therapies through individual sessions, in-service programs, seminars, and symposiums.
• Assist district managers and the in-house training department with training new district employees.
• Provide sales support during or after cases, including completing documentation such as implant registration, temporary ID cards, and packing lists.
• Execute invoices and place orders with customer service for pending purchase orders and product replacement.
• Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
• Contribute to milestones for regional and national projects.
• Understand and follow applicable quality policies, systems, and work procedures.
• Perform other related activities as assigned.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan with opportunity to earn incentive compensation for achieving or exceeding goals.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and Simple Steps well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement (subject to IRS earning minimums); and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED