Clinical Specialist Pelvic Health- Wilmington, DE

Medtronic•Wilmington, DE
•$76,000 - $114,000•Remote

About The Position

Medtronic is hiring a field-based Clinical Specialist to support its Pelvic Health team in the Wilmington, Delaware territory. The role supports surgical coverage, follow-up, troubleshooting, customer service, and education for pelvic health therapies. The specialist represents Medtronic during surgeries and implants, supporting the use of sacral and tibial neuromodulation therapies and helping clinicians use the products and systems effectively. This is a remote position that is not located at a Medtronic site, but the employee must reside within the assigned territory and travel to multiple accounts. A valid driver's license and active vehicle insurance are required. The role involves driving approximately 50% of the time, and may require overnight travel and travel outside the territory. It may also include basic market development activities depending on territory needs. The position works with physicians, hospital personnel, office staff, district colleagues, and other Medtronic employees. It provides product and therapy education, supports case-related sales documentation and ordering, and contributes to regional or national projects. The employee is expected to follow applicable quality policies and procedures. Medtronic lists a U.S. base salary range of $76,000 to $114,000, with eligibility for a Sales Incentive Plan. The posting also describes benefits for eligible regular employees.

Requirements

  • High school diploma or GED and at least 6 years of patient care or clinical experience; or an associate degree and at least 4 years of patient care or clinical experience; or a bachelor's degree and at least 2 years of patient care or clinical experience.
  • Valid driver's license and active vehicle insurance policy.
  • Ability to reside within the assigned territory and drive to multiple accounts.
  • Ability to drive approximately 50% of the time within the assigned territory; overnight travel may be required.
  • For a bachelor's degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • Ability to meet the physical and functional requirements of the role, including independent mobility, computer interaction, and communication with peers and co-workers.
  • Unrestricted U.S. work authorization at the time of hire and throughout employment; sponsorship is not offered for roles below Principal level.

Nice To Haves

  • Bachelor's or master's degree.
  • Clinical skill and knowledge, such as the ability to conduct a simple trial, implant, or refill a pump.
  • Clinical experience with implantable neuromodulation products and stimulation.
  • Experience servicing medical personnel on product use.
  • Experience with a medical device or pharmaceutical company and clinical experience in a specialty area such as urology, surgery, nursing, neurology, neurosurgery, orthopedics, operating room, or home health care.
  • Ability to communicate effectively with sales and healthcare professionals.
  • Ability to coach others on product use and clinical applications.
  • Excellent organizational skills.
  • Ability to prioritize under pressure.
  • Ability to manage multiple tasks simultaneously.
  • Local candidates and candidates with Medtronic experience are preferred.

Responsibilities

  • Represent Medtronic Pelvic Health during surgeries and implants, providing the equipment and products needed for implants.
  • Demonstrate expertise in implant procedures, follow-up support, troubleshooting, device selection, programming, implantation, and testing of device systems.
  • Maintain current knowledge of assigned products and services and competing products.
  • Identify needs at new and existing accounts and educate caregivers and account employees.
  • Educate and train physicians, hospital personnel, and office staff on product and therapy technical matters through one-on-one sessions, in-service programs, seminars, and symposiums.
  • Assist the district manager and in-house training department with training new district employees, including therapy consultants, clinical specialists, and field clinical engineers.
  • Provide sales support during or after cases, including completing documentation such as implant registration, temporary ID cards, and packing lists.
  • Execute invoices in different situations and place customer-service orders for pending purchase orders and product replacements.
  • Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
  • Contribute to milestones for regional and national projects.
  • Understand and follow applicable quality policies and procedures to ensure quality-system compliance and high-quality work.
  • Perform other related activities as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Global well-being program
  • Incentive plans
  • 401(k) plan with employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
  • Sales Incentive Plan
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