Clinical Site Manager Position in Phoenix: LPC or LCSW Required; $5K Bonus; SMI; $90K (7815)

Terros Health•Phoenix, AZ

10d•Onsite

About The Position

Terros Health is hiring a Clinical Site Manager to join our Oak Recovery Health Center in Phoenix, AZ. This is a licensed clinician role requiring an LCSW or LPC. The manager will guide a multidisciplinary team serving adults with Serious Mental Illness (SMI) and co-occurring disorders, ensuring high standards of care. The role involves modeling clinical excellence, mentoring staff, and focusing on quality, consistency, and evidence-based care. The manager will ensure the team has the necessary supervision, feedback, and resources to succeed. This position performs duties in support of therapeutic services and provides comprehensive direct support services structured to meet the needs of an adult population composed of SMI, dual-diagnosed and/or referred persons.

Requirements

Master’s degree in a related discipline, i.e. MA, MC, MSW
Arizona Independent License Required: LPC or LCSW
3 to 5 years’ experience or equivalent combination of experience and education
Minimum of three years of supervisory experience in a behavioral health setting preferred
BLS Required
Knowledge in use of Electronic Health Records - NextGen a plus
Experience working with diverse populations including SMI
Proficient in Microsoft Word, Excel, PowerPoint, Outlook
Excellent oral and written communication skills
Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role
Must pass a TB Test, Drug Screen and Background Check

Nice To Haves

SMI Experience Required

Responsibilities

Implements the policies and clinical management procedures established for the facility
Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards
Creates a climate which promotes quality treatment for each member
Manages the clinical staff
Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual
Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff
Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements
Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care
Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary
Works cooperatively with site staff to resolve identified issues at the site level
Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members
Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations
Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives
Orients new staff directly or via delegation
Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential