Clinical Services Rep. Medical Assistant (Aiken Mall)

Prisma Health Urgent Care•Aiken, SC

About The Position

Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. The position is full-time, working three 12-hour shifts from 8 AM to 8 PM, with no overnight shifts. The role also requires flexibility to work weekends and holidays and to travel to other Prisma Health Urgent Care locations as needed to support staffing and operational needs. The Medical Assistant prepares patients for examinations and treatments, performs triage and takes vital signs, documents patient histories in the Electronic Medical Record (EMR), collects routine laboratory specimens, and administers medications and non-intravenous injections. The role also includes starting IVs, placing catheters, splinting, performing basic clinical and laboratory procedures, supporting occupational medicine services, and helping maintain regulatory and quality assurance compliance. Administrative duties and operation of office medical equipment are also part of the position.

Requirements

Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
Proficiency in venipuncture, injections, and clinical procedures.
Experience using Electronic Medical Records (EMR) software.
Ability to work 12-hour shifts, weekends, and holidays.
A positive, proactive approach to patient care and collaboration.

Nice To Haves

One or more years of healthcare experience is preferred; urgent care or emergency room experience is a plus.
EPIC experience is preferred.
Outstanding new graduates may be trained.

Responsibilities

Prepare patients for examinations and treatments, ensuring they are comfortable and informed.
Perform triage and accurately take vital signs.
Obtain and document detailed patient histories in the Electronic Medical Record (EMR) system in a timely manner.
Collect routine laboratory specimens, including blood, urine, and oral swabs.
Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
Start IVs, place catheters, and perform splinting when necessary.
Perform basic clinical, aseptic, and laboratory procedures to support patient care.
Assist with occupational medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
Perform office procedures and general administrative tasks, and operate office medical equipment.
Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.