Administrative Assistant / Medical Services (Aiken)

State of South Carolina•Aiken County, SC

1d•Onsite

About The Position

The Administrative Assistant / Medical Services provides administrative clinical support at the Aiken-Barnwell Mental Health Center under general supervision. The position supports medical staff and patients with medication-related processes, records and follow-up, meeting coordination, and maintenance of medication rooms. The role is based at the SC Department of Behavioral Health and Developmental Disabilities, Office of Mental Health, Aiken-Barnwell Mental Health Center, 1135 Gregg Hwy, Aiken, SC 29801, and may require travel between clinics. It is considered an essential position and may be called back during crises, disasters, or emergencies. The employee must follow applicable center, agency, state, and federal policies and regulations, including medication management and controlled-medication policies. Additional post-hire expectations include handling complex instructions, communicating with staff, agencies, and the public, using an electronic health record, training other employees, attending supervision, maintaining a valid driver's license and dependable transportation, and passing CPR and Managing Agitation in the Psychiatric Setting certification.

Requirements

High school diploma and work experience directly related to the area of employment; a bachelor's degree may be submitted in place of the related work experience.
Ability to lift 10 pounds and operate a state vehicle.
Ability to exercise discretion when interpreting and applying established departmental policies and procedures.
Ability to carry out complex oral and written instructions.
Ability to communicate verbally, manually, and in writing with staff and other agencies.
Ability to deal courteously and effectively with the public.
Ability to use an electronic health record.
Knowledge of office management principles, policies, and practices.
Ability to train other employees.
Knowledge of medical terminology.
Must attend supervision, which may range from direct to general guidance depending on experience and responsibilities.
Must follow BHDD and Center policies and procedures and State policies, procedures, and regulations.
Valid driver's license and dependable, reliable transportation.
Ability to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) certification.

Nice To Haves

Experience in a healthcare setting.
Experience processing and submitting medication prior authorizations.
Bilingual abilities in English and Spanish or another language.

Responsibilities

Assist with medication refills, prior authorizations, and patient assistance applications, consulting with prescribers and pharmacies and communicating with patients and families.
Follow the ABMHC policy on management of prescription and nonprescription psychotropic medications and comply with corporate compliance policies, laws, and agency and center policies and procedures.
Help ensure the area is CARF accredited.
Assist medical staff with chart monitoring for attendance, laboratory-work liaison and follow-up, and compliance with controlled-medication policies, including obtaining urine drug screens.
Pursue professional development through collegial consultation, supervision, continuing education, training, and licensure or certification as applicable.
Provide administrative assistance to the medical director, APRNs, and MDs, and coordinate meetings with pharmaceutical representatives.
Take minutes at quarterly medical staff meetings.
Help ensure medication rooms are maintained according to the SC Pharmacy Board requirements and that medication is secured and logged appropriately.
Train other employees as required.
Travel between clinics as required and be available for callback during crises, disasters, or emergencies.

Benefits

Health insurance for employees, spouse, and children.
Dental insurance for employees, spouse, and children.
Vision insurance for employees, spouse, and children.
Long-term disability insurance for employees, spouse, and children.
Life insurance for employees, spouse, and children.
15 days of annual (vacation) leave per year.
15 days of sick leave per year.
13 paid holidays.
Paid parental leave.
S.C. Deferred Compensation Program available.
Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one is required for all FTE employees.