Clinical Services Rep. Medical Assistant (Verdae)
About The Position
Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support clinic operations in a fast-paced, team-oriented clinical environment. The role involves preparing patients for examinations and treatments, performing triage and clinical procedures, documenting patient information, collecting laboratory specimens, and assisting with occupational medicine services. The Medical Assistant also supports administrative and quality assurance activities and may travel to other Prisma Health Urgent Care locations to meet staffing and operational needs. This is a full-time position with three 12-hour shifts from 8 AM to 8 PM. There are no overnight shifts, but the role requires flexibility to work weekends and holidays. Prisma Health Urgent Care emphasizes kindness, excellence, empowerment, resilience, and proactive service, and promotes professional growth and work-life balance.
Requirements
- Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT (RMA), NHA, or AAMA (CMA).
- Proficiency in venipuncture, injections, and clinical procedures.
- Experience using Electronic Medical Records (EMR) software.
- Ability to work 12-hour shifts, weekends, and holidays.
- A positive, proactive approach to patient care and collaboration.
Nice To Haves
- One or more years of healthcare experience preferred; outstanding new graduates may be trained.
- Urgent care or emergency room experience is a plus.
- Experience with EPIC EMR is preferred.
Responsibilities
- Prepare patients for examinations and treatments, ensuring they are comfortable and informed.
- Perform triage and accurately take vital signs.
- Obtain and document patient histories in the Electronic Medical Record (EMR) system in a timely manner.
- Collect routine laboratory specimens, including blood, urine, and oral swabs.
- Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
- Start IVs, place catheters, and perform splinting when necessary.
- Perform basic clinical, aseptic, and laboratory procedures to support patient care.
- Assist with occupational medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
- Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
- Perform office procedures and general administrative tasks and operate office medical equipment.
- Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
- Travel to other Prisma Health Urgent Care locations as needed to support staffing and operational needs.
Benefits
- Medical, dental, vision, prescription, and pet insurance
- Paid time off and holidays
- 401(k) with company match
- Certification reimbursement
- Leadership opportunities and professional development
- Employee Assistance Program (EAP) and wellness initiatives
- Flexible schedule with three 12-hour shifts and no overnight shifts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
