About The Position

The Clinical Secretary provides general office and secretarial services in the Neuro Trauma Intensive Care Unit, including filing, reception, telephone support, and word processing. The role supports an outstanding patient experience through professional communication and timely assistance to patients, visitors, and clinical staff. The position is listed as full-time, with a 7 p.m. to 7 a.m. night shift schedule.

Requirements

  • High school diploma or equivalent.
  • Ability to type 30 words per minute.
  • Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

  • One year of work experience preferred.
  • Availability for weekend shifts preferred.

Responsibilities

  • Coordinate and assist with orientation for new secretaries.
  • Maintain PAR levels by ordering office, clinical, and nutritional supplies as needed.
  • Perform receptionist duties, including answering department calls and recording complete messages, greeting patients and visitors, providing general information and directions, maintaining appointment schedules, and managing department files.
  • Prepare reports, records, and clinical packets, ensuring their accuracy and completeness.
  • Communicate with the clinical team about pending discharges, occupied and unoccupied bed status, and bed-tracking reports.
  • Maintain organization and cleanliness in and around the work area, centralized nurses' station/work area, and other assigned areas.
  • Answer the patient intercom system and call bells promptly and notify appropriate clinical staff in a timely manner.
  • Transcribe physician orders accurately.
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