Clinical Scribe / Medical Assistant

American Family Care MemphisMemphis, TN
$17 - $22Hybrid

About The Position

AFC Urgent Care is seeking an experienced Clinical Scribe/Medical Assistant to support our providers and patient-care team in a busy urgent care environment. This hybrid role combines hands-on Medical Assistant responsibilities with real-time clinical documentation in Experity. The ideal candidate can anticipate a provider’s needs, document accurately while care is being delivered, and help keep patients moving efficiently from arrival through discharge. This is a genuinely fast-paced clinic. We need someone who works with urgency, stays composed under pressure, and maintains accuracy and compassion, especially during our busiest shifts.

Requirements

  • Previous experience using Experity EMR is strongly preferred
  • Previous medical scribe or real-time clinical documentation experience
  • At least one year of experience in urgent care, emergency medicine or another high-volume outpatient setting preferred
  • Medical Assistant certification
  • Proficiency in medical terminology, clinical documentation and electronic medical records
  • Strong typing skills with the ability to listen, organize information and document accurately in real time
  • Comfortable performing phlebotomy, point-of-care testing and laboratory work
  • Ability to move quickly between documentation and hands-on patient-care responsibilities
  • Excellent attention to detail, communication and organizational skills
  • Dependable, adaptable and willing to support the team wherever needed
  • Ability to remain calm, professional and patient-focused during high-volume periods

Responsibilities

  • Accompany providers during patient encounters and document visits in Experity in real time
  • Accurately capture the history of present illness, review of systems, examination findings, procedures, treatments and other information as directed by the provider
  • Prepare charts for provider review and completion
  • Enter diagnoses, orders, prescriptions, referrals and discharge information only as directed by the provider and within the scope of the position
  • Track pending laboratory and imaging results and promptly alert the provider when results are available
  • Help providers maintain complete, timely and accurate documentation throughout the shift
  • Protect patient confidentiality and comply with HIPAA and documentation standards
  • Room patients and obtain accurate vital signs, medical histories, medication lists and reasons for visit
  • Assist providers with examinations, procedures and treatments
  • Perform point-of-care testing, including strep, flu, COVID, urinalysis and other in-house testing
  • Draw blood and prepare specimens for in-house and reference laboratory processing
  • Administer medications and injections according to provider orders and clinic protocols
  • Perform drug screens, physicals and occupational-medicine services
  • Prepare and clean exam rooms, sterilize instruments and maintain clinical supplies
  • Provide discharge instructions and reinforce provider-directed follow-up plans
  • Respond to patient calls, laboratory messages and follow-up needs
  • Step into other clinical responsibilities when necessary to maintain efficient patient flow

Benefits

  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
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