Clinical Scheduler

Nuclear Care Partners•Piketon, OH

2d•Onsite

About The Position

Proud to share that Nuclear Care Partners is growing our incredible team in Piketon, OH, and looking for a passionate Clinical Scheduling Specialist! Why This Role is Special Impact lives: You will directly support and care for our amazing atomic heroes. Incredible team: Join a deeply supportive, mission-driven branch office culture. Heart for service: Bring your passion to a workplace that truly values compassion. Who We Are Looking For Detail-oriented problem solver: You love puzzles and keeping pieces organized. Adaptable professional: You thrive in dynamic environments and embrace change easily. Customer service rockstar: You bring warmth and empathy to every single interaction. If you want a career that fills your heart and makes a real difference, we cannot wait to meet you! Apply today and let's chat!

Requirements

High School Diploma or GED required
Excellent writing, organizational, and time management skills
Ability to work independently, multitask, prioritize, and function in a team environment
Must possess a professional, courteous, and customer-oriented demeanor; Must be discreet, trustworthy, and possess a high level of integrity

Nice To Haves

Minimum 2 years scheduling experience in a clinical or healthcare organization strongly preferred

Responsibilities

Excellent communication skills, interacting with patients, family members and staff, ensuring the patient is receiving superb care and service.
Must be very detail-oriented, completely staffing each patient in advance, and be willing to make adjustments in the moment as needed.
Ambassador of the organization, weekly check-ins with patients and patient families to determine a change in schedule (different times, days, etc.).
Works under the direction of the branch leader to ensure that all patient visits are scheduled and staff are appraised of their schedules.
Develops a monthly schedule for 100 employees or more.
Able to maintain a consistent schedule of caregivers for the patient and a desirable schedule for nurses and aides.
Manage On-Call schedule for the branch, specifically for 24-hour patients.
Monitor reports of daily nursing hours utilized for the branch.
Manage call offs, missed visits, and late staff and coordinates with the branch leaders daily/weekly regarding patterns and trends.
Maintains a pool of staff to fill call off shifts, and handles these situations quickly and effectively. Monitor call off situations to determine if there are problems that need to be resolved.
Strong computer skills to prepare, change, and update the schedule.
Reviews the approved time off requests and schedules patients accordingly, to include; vacation, leave of absences and unpaid time off.
Solve problems quickly, while maintaining the highest level of professionalism and customer service.
Must be able to be flexible and committed to scheduling, especially when after-hours or last-minute situations arise.
Focuses on attention to detail to ensure mistakes do not occur, that schedules are communicated in a timely fashion, and all staff/patients are aware of changes.
Performs other duties as assigned.