Clinical Sample Specialist

LabConnect•Johnson City, TN

About The Position

The Clinical Sample Specialist manages samples arriving at the site and performs tasks supporting receipt of specimens for storage, onsite processing, or shipment to partner laboratories and other facilities. The role coordinates with Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to support timely and accurate sample handling. The position includes specimen receipt, tracking, registration, accessioning, labeling, quality control, storage support, shipment preparation, and related documentation and communication. The specialist follows Good Documentation Practice (GDP) and universal safety precautions, attends required classes and meetings including dangerous goods training, and completes six hours of continuing education annually. Other duties may be assigned by management.

Requirements

  • High school diploma or GED required.
  • Knowledge of Microsoft applications, including Word and Excel.
  • Ability to work in various computer systems, such as Laboratory Information Management Systems.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Exceptional communication, organizational, and interpersonal skills.
  • Ability to speak effectively before groups.
  • Ability to execute instructions provided orally, in writing, or in diagram form.
  • Ability to troubleshoot specimen-management issues.

Nice To Haves

  • BA/BS in laboratory science, health science, or business.
  • Associate’s degree with at least two years of clinical research, clinical laboratory, or other relevant experience.

Responsibilities

  • Ensure tasks and data are completed accurately and with attention to detail.
  • Receive sample shipments, complete inbound tracking documentation, and break down received kits.
  • Transport specimens to different areas within the facility.
  • Register and accession order requisitions.
  • Label specimens.
  • Assist with quality control of specimens for courier pickups, scheduled and ad hoc shipments, specimen destruction, and same-day shipping packages.
  • Identify sample discrepancies and follow appropriate escalation paths.
  • Assist with quality control checks on specimens from storage for shipment and destruction.
  • Handle, recycle, and dispose of dry ice.
  • Maintain storage freezers and refrigerators.
  • Dispose of shipping materials and restock supplies.
  • Scan requisitions.
  • Reply to emails in a timely manner.
  • Complete daily checklists.
  • Attend classes and meetings, including dangerous goods training.
  • Complete six hours of continuing education per year.
  • Follow Good Documentation Practice (GDP) and universal safety precautions.
  • Perform other duties as required by management.
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